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Start Date	Description	Technician	Amount
2019-12-05	CUSTOMER STATES, THE ENGINE TEMPERATURE GAUGE WAS READING NORMAL OPERATING TEMP AND AFTER ABOUT AN HOUR AND A HALF OF DRIVING THE GAUGE DROPPED TO ABOUT HALF ON THE GAUGE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE UNABLE TO DUPLICATE THE SYMPTOMS.	DALLAS MCINTYRE	$0.00
2019-12-05	CUSTOMER STATES, THEY HAD THE REAR BRAKE PADS AND ROTORS REPLACED AND AFTER ABOUT 15,000 MILES THEY WENT METAL ON METAL. THEY HAD THEM REDONE AND THE ROTORS ARE GLAZED AGAIN. THEY WOULD LIKE US TO PULL THE BRAKES APART AND VERIFY THE CALIPERS ARE WORKING HOW THEY SHOULD. TECHNICIAN NOTES, THE LEFT REAR BRAKE CALIPER IS SLIDING HOW IT SHOULD THE RIGHT REAR HAS RUST ON THE PISTONS AND THEY DIDN'T GO SMOOTH WHEN COMPRESSED. TECHNICIAN RECOMMENDS REPLACING THE REAR BRAKE CALIPERS AS A SET.	DALLAS MCINTYRE	$649.43
Sub-total			$649.43
Shop Supplies			$42.21
Sub-total			$691.64
Tax ($7.25%)			$47.08
Total			$738.73

Payments

Total Payments To Date			$738.73
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap