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Start Date	Description	Technician	Amount
2019-12-09	COURTESY INSPECTION (FREE)	ASHTON ORR	$0.00
2019-12-09	CUSTOMER STATES, THE BRAKES FEEL SOFT. THEY RECENTLY HAD BRAKE PADS REPLACED. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE CLAMPED OFF THE FRONT LEFT BRAKE CALIPER AND NOTHING CHANGED, THEN CLAMPED OFF THE FRONT RIGHT BRAKE CALIPER AND THE PETAL GOT STIFF AGAIN. TECHNICIAN STATES, THE FRONT RIGHT BRAKE CALIPER IS BAD AND SHOULD BE REPLACED AS A SET. TECHNICIAN RECOMMENDS REPLACING BOTH FRONT BRAKE CALIPERS. **THIS CHARGE IS FOR THE DIAGNOSIS PREFORMED. THE PARTS ARE OUT OF STOCK AND WILL TAKE A FEW DAYS TO ORDER IN**	ASHTON ORR	$51.09
Sub-total			$51.09
Shop Supplies			$3.32
Sub-total			$54.41
Tax ($7.24%)			$3.70
Total			$58.11

Payments

Total Payments To Date			$58.11
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap