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Start Date	Description	Technician	Amount
2020-01-17	COURTESY INSPECTION (FREE)	ASHTON ORR	$0.00
2019-12-09	CUSTOMER STATES, THE BRAKES FEEL SOFT. THEY RECENTLY HAD BRAKE PADS REPLACED. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE CLAMPED OFF THE FRONT LEFT BRAKE CALIPER AND NOTHING CHANGED, THEN CLAMPED OFF THE FRONT RIGHT BRAKE CALIPER AND THE PETAL GOT STIFF AGAIN. TECHNICIAN STATES, THE FRONT RIGHT BRAKE CALIPER IS BAD AND SHOULD BE REPLACED AS A SET. TECHNICIAN RECOMMENDS REPLACING BOTH FRONT BRAKE CALIPERS.	ASHTON ORR	$479.67
2020-01-17	CUSTOMER STATES, THE HEATER STOPS BLOWING HOT AIR UNTIL THEY TOP OFF THE COOLANT. PLEASE CHECK FOR COOLANT LEAKS ON THE SYSTEM. TECHNICIAN NOTES, THERE IS A COOLANT LEAK COMING OFF THE UPPER RADIATOR HOSE WHERE IT CONNECTS TO THE THERMOSTAT HOUSING. THE CLAMP THAT HOLDS IT DOWN WAS STARTING TO SPLIT, WE REPLACED THE CLAMP AND TOPPED OFF THE COOLANT BEFORE TEST DRIVING THE VEHICLE. NO OTHER LEAKS HAVE COME BACK AT THIS TIME.	ASHTON ORR	$51.09
Sub-total			$530.76
Shop Supplies			$34.50
Sub-total			$565.26
Tax ($7.25%)			$38.48
Total			$603.73

Payments

Total Payments To Date			$603.73
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap