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Start Date	Description	Technician	Amount
2019-12-11	CUSTOMER STATES, THE CHECK ENGINE LIGHT CAME ON WITH A P2757. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE CODE IS MOST LIKELY RELATED TO A SOLENOID ISSUE IN THE TRANSMISSION BUT IS ALSO POSSIBLY RELATED TO AN INTERNAL FAULT OR TORQUE CONVERTER ISSUE. TECHNICIAN RECOMMENDS DROPPING THE TRANSMISSION PAN AND INSPECTING THE SOLENOID FOR ISSUES. UPON DISASSEMBLY TECHNICIAN FOUND THE SOLENOID TO HAVE A WEAK RESPONSE WHEN ENERGIZED, IT SHOULD HAVE A SOLID CLICKING NOISE SIMILAR TO THE OTHER SOLENOIDS IN THE TRANSMISSION. TECHNICIAN RECOMMENDS REPLACING THE SOLENOID AND THE INTERNAL FILTER FOR THE TRANSMISSION WHILE WE ARE THERE SINCE THE FLUID IS DARK, THEN REPLACING THE TRANSMISSION PAN GASKET AND TOPPING OFF THE TRANSMISSION FLUID. UPON REPLACEMENT OF THE SOLENOID, TECHNICIAN STATES THE CLICKING NOISE COMING FROM THE SOLENOID NOW SOUNDS SOLID LIKE THE OTHER SOLENOIDS. AFTER COMPLETING THE REPAIRS, THE VEHICLE DRIVES GREAT WITH NO TRANSMISSION ISSUES AND NO CHECK ENGINE LIGHTS RETURNING.	LUKE HARRISON	$705.46
Sub-total			$705.46
Shop Supplies			$45.85
Sub-total			$751.31
Tax ($7.25%)			$51.15
Total			$802.46

Payments

Total Payments To Date			$802.46
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap