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Start Date	Description	Technician	Amount
2019-12-11	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE FRONT BRAKE PADS ARE AT 1/32" AND HAVE STARTED GOING METAL ON METAL ON THE LEFT INSIDE BRAKE PAD, THE REAR BRAKE PADS ARE AT 5/32", THE 4X4 SERVICES ARE DARK AND DUE FOR SERVICE, THE BRAKE FLUID IS GREEN AND DUE FOR SERVICE. THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	DALLAS MCINTYRE	$0.00
2019-12-13	CUSTOMER STATES THE BRAKE PEDAL IS VERY SOFT, PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE TRIED BLEEDING THE BRAKE LINES AND IT MADE NO DIFFERENCE. WE THEN CLAMPED OFF THE FRONT BRAKE CALIPERS AND THE BRAKE PETAL HAD FULL PRESSURE AGAIN. TECHNICIAN ALSO NOTES, THE FRONT BRAKE PADS ARE AT 1/32" WITH GROOVES IN THE ROTORS. TECHNICIAN RECOMMENDS REPLACING BOTH FRONT BRAKE CALIPERS WITH NEW BRAKE PADS AND ROTORS. *THE CUSTOMER HAS DECLINED REPAIRS AT THIS TIME, THIS CHARGE IS FOR THE DIAGNOSIS PREFORMED*	DALLAS MCINTYRE	$51.09
2019-12-11	CUSTOMER STATES, WHEN DRIVING BETWEEN 40-50 MPH IF YOU LET OFF THE THROTTLE AND GO TO ACCELERATE AGAIN THE VEHICLE HAS A SHUTTER. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE IS A MISFIRE ON CYLINDER #1. WE HAVE PREVIOUSLY REPLACED THE SPARK PLUGS ON THIS VEHICLE. WHEN THE IGNITION COILS GO BAD, THEY CAN ALSO DAMAGE THE SPARK PLUGS.TECHNICIAN RECOMMENDS REPLACING THE IGNITION COIL, AND WE WILL REPLACE THE SPARK PLUG UNDER WARRANTY BEFORE CHECKING FOR OTHER ISSUES.	DALLAS MCINTYRE	$246.60
Sub-total			$297.68
Shop Supplies			$19.35
Sub-total			$317.03
Tax ($7.25%)			$21.58
Total			$338.61

Payments

Total Payments To Date			$338.61
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap