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Start Date	Description	Technician	Amount
2019-12-23	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE CODE STORED IS A P245B FOR THE EGR COOLER BYPASS CONTROL CIRCUIT PERFORMANCE. TECHNICIAN CHECKED THE BUTTERFLY VALVE THAT CONTROLS THE FLOW FOR THE EGR AND FOUND THE VALVE TO BE SEIZED IN PLACE. TECHNICIAN RECOMMENDS REMOVING THE VALVE, CLEANING AND LUBING IT BEFORE REINSTALLING THE VALVE AND RECHECKING FOR OTHER ISSUES. AFTER CLEANING TECHNICIAN STATES, WE HAVE PUT MILES ON THE VEHICLE AND HAVE FOUND NO OTHER ISSUES.	DALLAS MCINTYRE	$139.11
Sub-total			$139.11
Shop Supplies			$9.04
Sub-total			$148.15
Total			$148.15

Payments

Total Payments To Date			$148.15
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap