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Start Date	Description	Technician	Amount
2020-01-02	CUSTOMER STATES, THE VEHICLE WAS SHIFTING HARD AND NOW WILL GO ABOUT 40 YARDS BEFORE ACTING LIKE IT IS IN NEUTRAL. WE RECENTLY BUILT THE TRANSMISSION. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE DROPPED THE TRANSMISSION PAN AND FOUND SIGNS OF A FAILURE. PLEASE REMOVE THE TRANSMISSION AND GO THROUGH THE TRANSMISSION FOR INSPECTION OF A FAILURE. TECHNICIAN FOUND NO SIGNS OF A FAILURE OTHER THAN THE FACT THAT THE TRANSMISSION HAS BEEN OVERHEATED. TECHNICIAN CHECKED THE COOLER LINES TO ENSURE THERE WAS NO RESTRICTION CAUSING IT TO OVERHEAT AND FOUND NO ISSUES. TECHNICIAN STATES, OVERHEATING IS NOT COVERED UNDER WARRANTY. IF THE CUSTOMER AGREES TO PAY OUR COST ON THE REPLACEMENT PARTS, WE WILL COVER THE LABOR TO REMOVE/INSTALL AND REBUILD THE TRANSMISSION. ALL THREE OF THE TRANSMISSION COOLER LINES ARE WET AS WELL AND WILL NEED TO BE REPLACED TO UPHOLD THE WARRANTY.	TYLER SPANGLER	$508.92
2020-01-22	REAR ENGINE PLATE AND CRANKSHAFT SEAL KIT.	TYLER SPANGLER	$268.67
2020-01-23	TECHNICIAN NOTES, AFTER INSTALLING THE TRANSMISSION AND TEST DRIVING IT THE TRANSMISSION STARTED TO GET HOT. TECHNICIAN RECHECKED THE TRANSMISSION LINES AND COOLERS FOR A RESTRICTION AND FOUND EVERYTHING TO BE FLOWING AIR WITHOUT ISSUE. TECHNICIAN THEN REMOVED THE TRANSMISSION LINES FROM THE RADIATOR AND STARTED THE VEHICLE TO FIND THERE IS A RESTRICTION IN THE RADIATOR THAT IS ALLOWING AIR TO FLOW THROUGH BUT NOT FLUID. TECHNICIAN RECOMMENDS REPLACING THE RADIATOR TO PREVENT THE TRANSMISSION FROM OVERHEATING.	TYLER SPANGLER	$303.96
2020-01-16	TRANSMISSION COOLER LINES	TYLER SPANGLER	$300.00
Sub-total			$1,381.55
Shop Supplies			$49.11
Sub-total			$1,430.66
Tax ($7.25%)			$100.16
TOW CHARGE			$70.00
Total			$1,600.82

Payments

Total Payments To Date			$1,600.82
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap