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Start Date	Description	Technician	Amount
2020-01-03	COURTESY INSPECTION (FREE)	ASHTON ORR	$0.00
2020-01-03	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. THEY BELIEVE IT IS A MISFIRE ISSUE, AND HAVE HAD ISSUES WITH SPARK PLUGS AND COILS IN THE PAST. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE STORED CODE WAS FOR A MISFIRE ON CYLINDER #2. THE DAMAGED SPARK PLUG HOLE IS ON CYLINDER #3, AND IS FIRING AT THIS TIME. TECHNICIAN CHECKED COMPRESSION ON CYLINDER #2 AND FOUND IT TO BE A DEAD CYLINDER NOT MAKING ANY COMPRESSION. THE VEHICLE IS ALSO BLOWING BLUE SMOKE OUT OF THE TAIL PIPE INDICATING OIL IS GETTING PAST THE RINGS. TECHNICIAN RECOMMENDS REPLACING THE ENGINE WITH A NEW OR USED REPLACEMENT.	ASHTON ORR	$159.39
Sub-total			$159.39
Shop Supplies			$10.36
Sub-total			$169.75
Tax ($7.25%)			$11.56
TOW FROM ABSOLUTE TO PHAT AXE			$80.00
Total			$261.31

Payments

Total Payments To Date			$261.31
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap