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Start Date	Description	Technician	Amount
2020-01-06	CUSTOMER STATES, THEY HAD THE TRANSMISSION SERVICED BEFORE HAVING TRANSMISSION CONTROL CODES COME UP. THE CUSTOMER THEN TOOK IT BACK TO THE SHOP AND HAD THEM LOOK INTO THE CODES. THE SHOP CHANGED SOMETHING IN THE VALVE BODY. NOW THERE IS MULTIPLE WARNING LIGHTS ON, THE SPEEDOMETER DOESN'T WORK, AND THE VEHICLE WON'T SHIFT OUT OF FIRST GEAR. PLEASE CHECK AND ADVISE. TECHNICIAN FIRST CHECKED AND FOUND THERE TO BE NO COMMUNICATION WITH THE TCM. TECHNICIAN NOTED THERE IS COMMUNICATION WITH ALL OTHER APPLICABLE MODULES. TECHNICIAN CHECKED THE MAIN POWER AND GROUND INPUTS TO THE TCM AND FOUND ALL TO BE PRESENT. UPON FURTHER TESTING TECHNICIAN FOUND THERE TO BE A LOOSE CONNECTION BETWEEN THE TCM AND THE MAIN TRANSMISSION WIRING HARNESS PIGTAIL CONNECTOR. TECHNICIAN BELIEVES THE INTERMEDIATE CONNECTOR IS CAUSING THE ISSUE, BUT STATES IT MAY BE POSSIBLE THE PIGTAIL CONNECTOR MAY NEED TO BE REPLACED AS WELL. TECHNICIAN RECOMMENDS FIRST REPLACE THE CONNECTOR AND RE CHECK.	RUSSELL HUDSON	$274.35
Sub-total			$274.35
Shop Supplies			$17.83
Sub-total			$292.18
Total			$292.18

Payments

Total Payments To Date			$292.18
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap