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Start Date	Description	Technician	Amount
2020-01-15	BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. (MUST VERIFY APPLICATION AND PRICING APPLIES TO SELECTED VEHICLE) FRONT BRAKE PADS ARE AT 1/32".	ASHTON ORR	$149.99
2020-01-15	BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. (MUST VERIFY APPLICATION AND PRICING APPLIES TO SELECTED VEHICLE) REAR BRAKE PADS ARE AT 1/32".	ASHTON ORR	$149.99
2020-01-15	COURTESY INSPECTION (FREE)	ASHTON ORR	$0.00
2020-01-15	CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON, PLEASE CHECK AND ADVISE. TECHNICIAN FIRST CHECKED AND FOUND CYLINDER #7 CONTRIBUTION CODE STORED AND CURRENT DTC. TECHNICIAN TEST DROVE AND RARELY FELT A MISFIRE BUT MONITORED CONTRIBUTION AND FOUND ALL CYLINDERS TO BE WITHIN LIMITS EXCEPT CYLINDER #7 WHICH VARIED FROM -10 TO -30. TECHNICIAN WAS INFORMED THE FUEL SYSTEM EXPERIENCED CATASTROPHIC FAILURE RECENTLY AND THE ENTIRE FUEL SYSTEM WAS REPLACED BY A FORD DEALERSHIP INCLUDING ALL EIGHT INJECTORS. TECHNICIAN PERFORMED A COMPRESSION TEST ON CYLINDER #7 AND TWO KNOWN GOOD CYLINDERS FOR COMPARISON, CYLINDER #7 READ 250 PSI AND THE REMAINING TWO READ 350 PSI. TECHNICIAN NEXT PERFORMED A CYLINDER LEAK DOWN TEST AND FOUND THERE TO BE LOST COMPRESSION AT THE INJECTOR. TECHNICIAN NEXT CHECKED AND FOUND THE INJECTOR HOLD DOWN TO BE LOOSE AND THE BOLT HAD ALMOST ENTIRELY BACKED OUT. TECHNICIAN PROPERLY TORQUED INJECTOR TO RE CHECK COMPRESSION AND FOUND COMPRESSION ON CYLINDER #7 TO NOW READ 350 PSI. TECHNICIAN TEST DROVE VEHICLE TO FIND THE SYMPTOMS ACTUALLY GOT WORSE AND A DEAD MISFIRE WAS NOW FELT WITH THE CYLINDER #7 CONTRIBUTION CODE STILL PRESENT. TECHNICIAN REMOVED INJECTOR TO INSPECT AND FOUND THERE TO BE DAMAGE TO THE INJECTOR SEALS AND THE INJECTOR IS COVERED IN COMBUSTION SOOT AND CARBON. TECHNICIAN NOTES THE INJECTOR WAS NOT PROPERLY TORQUED WHICH HAS CAUSED THE INJECTOR TO FAIL. PLEASE REPLACE INJECTOR #7 AND RE CHECK.	TYLER SPANGLER	$774.82
2020-01-15	DIESEL - OIL CHANGE FORD POWER STROKE - - OIL CHANGE (LUBE, OIL, AND FILTER) SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	ASHTON ORR	$109.99
2020-01-16	EFI LIVE - FORD POWERSTROKE 2011-2014 SINGLE STAGE TUNE	LUKE HARRISON	$450.00
2020-01-16	FLEET RATE - TRIM FRONT FENDER LINERS TO CLEAR OVERSIZED TIRES	ASHTON ORR	$42.09
2020-01-15	FLEET RATE BULB REPLACEMENT. THIRD BRAKE LIGHT.	ASHTON ORR	$7.99
2020-01-16	STATE - EMISSIONS TEST (ONLY)*	TREY GALE	$35.00
2020-01-21	SUBLET LIGHT DUTY DETAIL TO JASMINE.		$50.00
Sub-total			$1,769.86
Shop Supplies			$49.11
Sub-total			$1,818.97
Total			$1,818.97

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$0.00
Balance Remaining			$1,818.97

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KPI's

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KPI	Target	Actual	Gap