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Start Date	Description	Technician	Amount
2020-01-24	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE TRANSMISSION FLUID IS DARK, THE BRAKE FLUID IS SLIGHTLY DARK, THE AIR FILTER IS DIRTY, THE FRONT AND REAR ENGINE MOUNTS HAVE EXCESSIVE MOVEMENT, THE FRONT BRAKE PADS ARE AT 5/32", THE REAR BRAKE PADS ARE AT 2/32", THE REAR DIFFERENTIAL FLUID IS DARK, THE TRANSFER CASE FLUID IS DARK, THE LEFT FRONT AXLE SEAL IS WET, AND THE RIGHT REAR STRUT IS WET.	ASHTON ORR	$0.00
2020-01-24	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND A MISFIRE ON CYLINDERS TWO AND FOUR. TECHNICIAN RECOMMENDS REMOVING THE INTAKE MANIFOLD TO ACCESS THE SPARK PLUGS ON THE BACK SIDE. UPON REMOVAL OF THE INTAKE TECHNICIAN FOUND THERE TO BE OIL AND SIGNS OF COMPRESSION GOING UP INTO THE INTAKE. WE WERE ABLE TO SEE DOWN TO THE VALVE WITH A BORE SCOPE AND FOUND THE VALVE SEAT TO BE BROKEN ON CYLINDER TWO ALLOWING COMPRESSION TO BLOW PAST. TECHNICIAN RECOMMENDS REMOVING THE CYLINDER HEAD TO HAVE IT MACHINED AND HAVE VALVES REPLACED. THE CUSTOMER HAS DECLINED REPAIRS AT THIS TIME. **THIS CHARGE IS FOR THE DISASSEMBLY OF THE INTAKE MANIFOLD AND THE DIAGNOSIS PREFORMED** THE CUSTOMER ALSO PICKED UP THE VEHICLE BEFORE WE WERE ABLE TO PUT EVERYTHING BACK TOGETHER. THIS PRICE DOES NOT INCLUDE REASSEMBLY.	ASHTON ORR	$231.32
Sub-total			$231.32
Shop Supplies			$15.04
Sub-total			$246.36
Tax ($7.25%)			$16.77
TOW CHARGE			$80.00
Total			$343.13

Payments

Total Payments To Date			$343.13
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap