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Start Date	Description	Technician	Amount
2020-02-11	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, BOTH UPPER BALL JOINTS HAVE VERY MINOR HORIZONTAL MOVEMENT, THE SHOCKS ARE STARTING TO LEAK, THE LEFT FRONT SHOCK HAS A DENT IN IT, THE TRANSMISSION FLUID IS GETTING DARK, THE FRONT BRAKE PADS ARE AT 7/32", THE REAR BRAKE PADS ARE AT 4/32", THERE IS A TRANSMISSION FLUID LEAK THAT IS WET BUT NOT DRIPPING, AND A POSSIBLE REAR MAIN LEAK THAT IS WET BUT NOT DRIPPING, THERE IS A BOOST TYPE NOISE HEARD WHEN ACCELERATING. THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	ASHTON ORR	$0.00
2020-02-11	CUSTOMER STATES, THERE IS A COOLANT LEAK. PLEASE CHECK AND ADVISE. TECHNICIAN PRESSURE TESTED THE SYSTEM AND FOUND A DRIPPING LEAK COMING OFF THE OIL FILTER/COOLER HOUSING. TECHNICIAN RECOMMENDS REMOVING THE HOUSING AND REPLACING THE SEALS BEFORE TOPPING OFF THE SYSTEM. PLEASE RE USE WHAT COOLANT IS LEFT IN THE SYSTEM.	RUSSELL HUDSON	$395.13
2020-02-17	TECHNICIAN FOUND THE PASSENGER SIDE NEGATIVE BATTERY TERMINAL TO BE LOOSE AND WILL NOT TIGHTEN, PLEASE REPLACE TERMINAL AT TIME OF COOLANT LEAK REPAIRS FOR NO ADDITIONAL LABOR.	RUSSELL HUDSON	$4.97
Sub-total			$400.10
Shop Supplies			$26.01
Sub-total			$426.11
Total			$426.11

Payments

Total Payments To Date			$426.11
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap