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Start Date	Description	Technician	Amount	Delete?	Decline?
2018-03-09	BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. REAR BRAKES ARE AT 3/32 ON THE RIGHT INNER EDGE	TYLER SPANGLER	$149.99	X	%
2018-06-22	ENGINE - DIESEL - DURAMAX 6.6L COMPLETE ENGINE LONG BLOCK REPLACEMENT. THIS REPAIR INCLUDES REMOVING ENGINE AND DIS ASSEMBLING TO INSPECT AND COMPLETING ENGINE INSTALLATION. INCLUDES TESTING INJECTORS AND TURBO, IF ANY INJECTORS OR TURBO PROBLEMS ARE FOUND ADDITIONAL COSTS WILL APPLY AND WILL BE REQUIRED IN ORDER TO UPHOLD WARRANTY. ALSO RECOMMENDED BUT NOT INCLUDED IN THIS QUOTE IS ARP HEAD STUDS, AVAILABLE AT ADDITIONAL CHARGE. THIS REPAIR WILL COME WITH A 3 YEAR 100,000 MILE WARRANTY ON PARTS AND LABOR ONLY. WARRANTY DOES NOT COVER ABUSE OR UNAUTHORIZED PERFORMANCE UPGRADES, WARRANTY ALSO DOES NOT COVER BURNT PISTONS OR BURNT HOLES IN PISTONS DUE TO ABUSE OR EXCESSIVE HEAT. ENGINE ALSO INTENDS TO RE USE THE HIGH PRESSURE FUEL INJECTION CP3 PUMP, NEW PUMP WOULD BE ADDITIONAL IF REQUIRED. PRICE FOR REPAIR IS A BEST ESTIMATE AND MAY CHANGE UPON DIS ASSEMBLY.	LUKE HARRISON	$12,566.14	X	%
2018-06-22	ENGINE - DIESEL - DURAMAX 6.6L COMPLETE USED ENGINE REPLACEMENT. THIS REPAIR INCLUDES REMOVING ENGINE AND RE INSTALLING KNOWN GOOD USED ENGINE. IT IS RECOMMENDED TO SEND OUT INJECTORS AND TURBO FOR TESTING BUT NOT INCLUDED IN THE PRICE. THIS REPAIR WILL COME WITH A 6 MONTH WARRANTY ON PARTS AND LABOR ONLY. WARRANTY DOES NOT COVER ABUSE OR UNAUTHORIZED PERFORMANCE UPGRADES, WARRANTY ALSO DOES NOT COVER BURNT PISTONS OR BURNT HOLES IN PISTONS DUE TO ABUSE OR EXCESSIVE HEAT. WARRANTY DOES NOT COVER SEEPING FLUID LEAKS, ENGINE ALSO INTENDS TO RE USE THE HIGH PRESSURE FUEL INJECTION CP3 PUMP, NEW PUMP WOULD BE ADDITIONAL IF REQUIRED. PRICE FOR REPAIR IS A BEST ESTIMATE AND MAY CHANGE UPON DIS ASSEMBLY.	LUKE HARRISON	$9,393.33	X	%
2018-06-22	HEAD GASKET - ENGINE - DIESEL DURAMAX - ARP HEAD STUD UPGRADE OPTIONAL WITH HEAD GASKET REPAIR AND ENGINE RE BUILD	LUKE HARRISON	$1,125.00	X	%
2018-06-22	IF USED ENGINE IS USED AN APPLICABLE FREIGHT WILL BE REQUIRED.	RUSSELL HUDSON	$300.00	X	%
2020-02-20	TECHNICIAN NOTES, THE LOWER RADIATOR HOSE IS SPLIT AND HAS A METAL PIPE PUT IN WITH HOSE CLAMPS HOLDING THE RUBBER TO THE PIPE. COOLING IS GETTING PAST THE CLAMPS CREATING A DRIPPING LEAK. TECHNICIAN RECOMMENDS REPLACING THE LOWER RADIATOR HOSE AND TOPPING OFF THE SYSTEM. WE WILL REUSE AS MUCH COOLANT AS POSSIBLE BUT THE SYSTEM IS LOW FROM THE LEAK.	TYLER SPANGLER	$654.27	X	%
Sub-total			$24,188.73
Hazardous Materials Disposal			$58.26
Shop Supplies			$59.11
Sub-total			$24,306.10
Tax ($7.25%)			$1,753.68
Total			$26,059.78

KPI's

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KPI	Target	Actual	Gap