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Start Date	Description	Technician	Amount
2020-03-05	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE CHECK ENGINE LIGHT HAS THREE CODES PRESENT P2272 - HO2S SIGNAL STUCK LEAN BANK 2 SENSOR 2, P1175 - FUEL TRIM CYLINDER BALANCE BANK 2, AND P0300 - ENGINE MISFIRE DETECTED. TECHNICIAN NOTES, THOSE CODES WERE NOT PRESENT AFTER DOING THE CATALYTIC CONVERTERS PREVIOUSLY AND APPEARS TO BE A NEW ISSUE. WE CLEARED THE CODES AND MONITORED MISFIRES WHILE DRIVING, WE FOUND MISFIRES PRESENT ON CYLINDERS 1,2,3 AND 8 HAVING THE MOST MISFIRES. TECHNICIAN REMOVED THE SPARK PLUG ON CYLINDER #8 AND FOUND IT TO BE OLD AND DUE FOR NEW PLUGS. TECHNICIAN RECOMMENDS PREFORMING A TUNE UP BEFORE WE CAN CONTINUE DIAGNOSIS. **THE TRUCK GUYS AGREED TO PAY FOR THE TUNE UP PORTION.** AFTER THE TUNE UP WE STILL HAD A MISFIRE ISSUE AT AN IDLE. TECHNICIAN THEN SWAPPED COILS TO DIFFERENT SPOTS AND THE MISFIRE STAYED THE SAME. WE THEN SWAPPED FUEL INJECTORS AND THE MISFIRE STAYED THE SAME. THE CUSTOMER HAS DECLINED FURTHER DIAGNOSIS AT THIS TIME. IF THE MISFIRE CONTINUES AND TAKES OUT THE CATALYTIC CONVERTERS IT WILL VOID THE WARRANTY ON THE CONVERTERS.	RUSSELL HUDSON	$44.59
2020-03-03	FRONT BRAKE PAD AND ROTOR STANDARD REPLACEMENT, CLEAN AND LUBRICATE CALIPERS AND SLIDERS.	ASHTON ORR	$302.44
2020-03-03	REAR BRAKE SHOE STANDARD REPLACEMENT, CHECK AND MEASURE DRUMS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. - TECHNICAIN NOTES, ONCE DISASSEMBLED THE WHEEL CYLINDERS ON BOTH SIDES ARE LEAKING INTERNALLY AND SHOULD BE REPLACED. THE TABS ON THE WHEEL CYLINDERS TO HOLD THE BRAKE SHOES IN PLACE ARE ALSO BROKEN	ASHTON ORR	$336.80
Sub-total			$683.82
Shop Supplies			$44.45
Sub-total			$728.27
Tax ($7.25%)			$49.58
Total			$777.85

Payments

Total Payments To Date			$777.85
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap