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Start Date	Description	Technician	Amount
2020-03-12	ALIGNMENT - FRONT END		$69.99
2020-03-11	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2020-03-11	CUSTOMER STATES THERE IS AN OIL LEAK THAT APPEARS TO BE LEAKING FROM THE TOP VALLEY AREA OF THE ENGINE, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THERE TO BE OIL PRESENT AT THE TOP OF THE ENGINE AND IT IS RUNNING DOWN THE BACK OF THE ENGINE ACROSS THE HEAD GASKETS AND TRANSMISSION. IT IS DIFFICULT TO DETERMINE WITH CERTAINTY WHAT ELSE IS LEAKING, BUT IT APPEARS THE OIL PAN GASKET AND POSSIBLY THE HEAD GASKETS ARE LEAKING OIL AS WELL. ITS ALSO POSSIBLE THE REAR MAIN SEAL COULD BE LEAKING BUT UNABLE TO VERIFY AT THIS TIME. TECHNICIAN ALSO NOTED THE ENGINE OIL DRAIN PLUG TO BE LEAKING. CUSTOMER HAS BEEN INFORMED AND WOULD LIKE TO PROCEED WITH REMOVING THE INTAKE MANIFOLD AND ADDRESSING THE OIL LEAKS PRESENT ON THE TOP OF THE ENGINE BLOCK AREA FIRST AND THEN DRIVING TO SEE WHAT ELSE MAY STILL BE LEAKING. PLEASE REFER TO SEPARATE LINE ITEM FOR REPAIR DETAILS.	TYLER SPANGLER	$0.00
2020-03-12	LIGHT BULB REPLACEMENT (2) THIRD BRAKE LIGHT, LEFT LICENSE PLATE LIGHT.	TYLER SPANGLER	$21.30
Discount (100.00%)			-21.30.00
2020-03-16	PLEASE INSTALL BD CHARGE AIR COOLER BOOT AND CLAMP KIT AT TIME OF REPAIRS.	TYLER SPANGLER	$284.45
2019-02-13	PLEASE REMOVE INTAKE MANIFOLD AND TURBO TO INSPECT FURTHER FOR PRESENT OIL LEAKS. TECHNICIAN FOUND THE ENGINE OIL COOLER AND AFFILIATED GASKETS TO BE LEAKING, TECHNICIAN ALSO FOUND THE HIGH PRESSURE OIL PUMP COVER TO BE LEAKING. PLEASE INSTALL NEW OIL COOLER, GASKETS, HIGH PRESSURE OIL PUMP COVER GASKET, AND UPDATED REMAINING INTAKE GASKET KIT. TECHNICIAN ALSO NOTED THE TURBO INLET PLASTIC PIPE TO BE CRACKED AND CAUSING AN AIR LEAK, PLEASE REPLACE INLET PIPE AT TIME OF REPAIRS.	TYLER SPANGLER	$2,240.07
2020-03-12	TECHNICIAN FOUND THE RIGHT FRONT LOWER OUTER TIE ROD TO BE VERY LOOSE AND RECOMMENDS REPLACE.	TYLER SPANGLER	$310.18
2020-03-12	TECHNICIAN NOTES; THIRD BRAKE LIGHT IS OUT, LEFT LICENSE PLATE LIGHT IS OUT, TIRES LOOK GOOD BUT MAY BE DUE FOR A ROTATE, NO ENGINE OIL LUBE STICKER PRESENT INDICATING WHEN SERVICE IS DUE, COOLANT IS DISCOLORED, BRAKE FLUID IS DUE BY TIME AND MILES FOR SERVICE, ENGINE OIL DRAIN PLUG IS LEAKING, RIGHT SIDE LOWER TIE ROD IS VERY LOOSE, FRONT BRAKE PADS ARE AT 12/32", REAR BRAKE PADS ARE AT 4-5/32" AND ROTORS ARE WORN AND STARTING TO GROOVE, FUEL FILTER IS DUE FOR SERVICE EVERY 15K MILES, FRONT DIFFERENTIAL FLUID IS A LITTLE DARK, TRANSFER CASE FLUID IS VERY DARK, REAR DIFFERENTIAL FLUID LOOKS ALMOST NEW, ENGINE OIL LEAKS PRESENT.	RUSSELL HUDSON	$0.00
Sub-total			$2,904.69
Shop Supplies			$49.11
Sub-total			$2,953.80
Tax ($7.20%)			$210.59
Total			$3,164.38
Total Discount			$21.30

Payments

Total Payments To Date			$3,164.38
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap