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Start Date	Description	Technician	Amount
2020-03-19	CUSTOMER STATES, THE VEHICLE RUNS ROUGH AT AN IDLE AND THE LOW COOLANT LIGHT IS ON. THEY BELIEVE IT MIGHT BE A HEAD GASKET ISSUE. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE ANTIFREEZE TO BE SLIGHTLY LOW, THE ENGINE IS RUNNING A LITTLE ROUGH AT IDLE ONLY, AND AFTER DRIVING FOR A FEW MINUTES THE COOLING SYSTEM IS OVER PRESSURIZING. TECHNICIAN CHECKED AND FOUND THERE TO BE NO CODES PRESENT, THE ENGINE OIL IS FULL AND LOOKS GOOD. TECHNICIAN NOTES THE ISSUES AT HAND ARE DUE TO A HEAD GASKET FAILURE, AND RECOMMENDS REMOVE CYLINDER HEADS TO INSPECT AND REPAIR. PLEASE REFER TO SEPARATE LINE ITEM FOR REPAIR DETAILS.	ADAM EGBERT	$0.00
2020-03-23	HEAD GASKET - DIESEL - DURAMAX PLEASE REMOVE CYLINDER HEADS AND INSPECT FOR DAMAGE. CLEAN CHECK AND MILL CYLINDER HEADS AND RE INSTALL USING NEW GASKET SET. ARP HEAD STUDS ARE RECOMMENDED AT TIME OF REPAIR AND WILL BE AN ADDITIONAL COST. ESTIMATE FOR REPAIR MAY CHANGE DEPENDING UPON EXTENT OF DAMAGE ONCE DIS ASSEMBLED. TECHNICIAN SENT OUT INJECTORS FOR TESTING AND ONE INJECTOR CAME BACK WITH A FAILING SOLENOID. PLEASE REPLACE FAILING INJECTOR WITH NEW AND RE SEAL AND RE USE THE REMAINING SEVEN THAT TESTED GOOD.	TYLER SPANGLER	$5534.04
Sub-total			$5534.04
Shop Supplies			$49.11
Sub-total			$5583.15
FUEL			$50.00
Total			$5633.15

Payments

Total Payments To Date			$5633.15
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap