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Start Date	Description	Technician	Amount
2020-03-26	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE TRANSMISSION FLUID IS DARK AND DUE FOR SERVICE, THE AIR FILTER IS SLIGHLY DIRTY, THE OIL PAN AND FRONT TIMING COVER ARE BOTH WET BUT NOT FORMING DRIPS, THE TUNE UP IS DUE BY THE MILES, AND THE FRONT AND REAR BRAKE PADS ARE AT 4/32".	DALLAS MCINTYRE	$0.00
2020-03-26	CUSTOMER STATES, THE VEHICLE HAS A KNOCKING TYPE NOISE WHEN RUNNING. SOMETIMES AT ABOUT 30 MPH. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE HEARD THE NOISE COMING FROM BELOW THE VEHICLE. WE DROVE THE VEHICLE ON A LIFT TO FIND THE EXHAUST WAS HITTING A SMALL BRACKET IN THE MIDDLE OF THE VEHICLE. WE WERE ABLE TO BEND THE BRACKET OUT OF THE WAY SO IT NO LONGER CONTACTS THE EXHAUST. THERE WAS ALSO A HEAT SHIELD RATTLING THAT LOOKS LIKE IT WAS IMPACTED AND BENT INTO PLAY TOUCHING THE EXHAUST.	DALLAS MCINTYRE	$102.17
2020-03-31	TECHNICIAN NOTES, THE SERVICE ENGINE SOON LIGHT WAS WITH A P0603 - FOR ECM BACK UP CIRCUIT. THIS CODE CAN BE CAUSED BY A LOSS OF BATTERY POWER GOING TO THE ECM. TECHNICIAN ALSO NOTES, THE BATTERY TERMINAL IS VERY LOOSE AND WON'T TIGHTEN DOWN. TECHNICIAN RECOMMENDS REPLACING THE BATTERY TERMINAL BEFORE LOOKING FURTHER INTO THE CAUSE OF THE LIGHT.	DALLAS MCINTYRE	$26.90
Sub-total			$129.07
Hazardous Materials Disposal			$7.10
Shop Supplies			$839
Sub-total			$144.56
Tax ($7.25%)			$9.36
Total			$153.92

Payments

Total Payments To Date			$153.92
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap