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Start Date	Description	Technician	Amount
2020-03-31	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, BOTH FRONT OUTER MARKER LIGHTS ARE BURNT OUT, THE OIL CHANGE IS DUE ACCORDING TO THE STICKER, THE TRANSMISSION FLUID IS DARK, THE BRAKE FLUID IS GREEN, THE POWER STEERING FLUID IS DARK, THERE IS A FEW DIFFERENT OIL LEAKS ON THE ENGINE, THE AIR FILTER BOX IS BROKEN, THE TUNE UP IS DUE BY THE MILES, THERE IS MINOR PLAY IN BOTH INNER TIE ROD ENDS AS WELL AS THE RIGHT OUTER TIE ROD END, THE FRONT BRAKE PADS ARE AT 6/32", THE REAR BRAKE PADS ARE AT 4/32", AND THE AIR BAG LIGHT IS ON. THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	TYLER SPANGLER	$0.00
2020-03-31	CUSTOMER STATES, THE VEHICLE IS MAKING A LOUD NOISE AT IDLE AND UPON ACCELERATION. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE DROVE IT AROUND THE BLOCK AND THE LOW OIL PRESSURE LIGHT CAME ON. WE CHECKED THE OIL LEVEL AND FOUND IT TO BE LOW ENOUGH IT WAS NO LONGER ON THE DIP STICK. WE TOPPED OFF THE OIL AND THE NOISE WENT AWAY. THE CUSTOMER WOULD LIKE US TO PUT A NEW OIL FILTER IN IT AS WELL. TECHNICIAN RECOMMENDS DIAGNOSIS ON THE OIL LEAKS, BUT THE CUSTOMER HAS DECLINED AT THIS TIME.	TYLER SPANGLER	$76.52
Sub-total			$76.52
Shop Supplies			$4.97
Sub-total			$81.49
Tax ($7.25%)			$555
Total			$87.03

Payments

Total Payments To Date			$87.03
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap