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Start Date	Description	Technician	Amount
2020-04-03	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE LEFT LICENSE PLATE LIGHT IS BURNT OUT, THE TRANSMISSION FLUID IS STARTING TO GET DARK, THE BRAKE FLUID IS GREEN AND DUE FOR SERVICE, THERE IS A COUPLE ENGINE OIL LEAKS THAT ARE WET BUT NOT DRIPPING, THE TUNE UP IS DUE BY THE MILES UNLESS IT IS ALREADY UP TO DATE, THE FRONT BRAKE PADS ARE AT 1/32", THE CHECK ENGINE LIGHT IS ON, AND THE TIRE PRESSURE LIGHT IS ON.	TREY GALE	$0.00
2020-04-03	CUSTOMER STATES, THE VEHICLE HAS A SQUEAKING NOISE WHILE DRIVING. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE NOISE WE HEARD WAS A CONSTANT WHINING NOISE COMING FROM THE POWER STEERING PUMP. THE POWER STEERING FLUID IS FULL AND THE FLUID LOOKS FINE. TECHNICIAN BELIEVES THIS IS THE CAUSE OF A NOISY POWER STEERING PUMP.	RUSSELL HUDSON	$0.00
2020-04-06	FRONT BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS.	DALLAS MCINTYRE	$149.99
2020-04-06	TECHNICIAN NOTES, THE CHECK ENGINE LIGHT IS ON WITH MISFIRE CODES AN A CATALYTIC CONVERTER CODE. THE CUSTOMER WOULD LIKE US TO DIAGNOSE THE ISSUE. TECHNICIAN MONITORED MISFIRES AND FOUND CYLINDERS 2 AND 5 TO BE MISFIRING. WE WEN'T TO SWAP SPARK PLUGS AND FOUND SIGNS OF THE SPARK TRYING TO JUMP PAST THE SPARK PLUG COMING FROM THE COIL ON THOSE TWO CYLINDERS. THERE WAS MARKS ON THE PORCELAIN PORTION OF THE SPARK PLUG WHERE THE SPARK HAD BEEN JUMPING PAST. TECHNICIAN RECOMMENDS REPLACING ALL SIX SPARK PLUGS AND COIL BOOTS WHILE IT IS TORN APART.	TREY GALE	$511.25
Sub-total			$661.24
Shop Supplies			$42.98
Sub-total			$704.22
Tax ($7.25%)			$47.94
Total			$752.16

Payments

Total Payments To Date			$752.16
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap