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Start Date	Description	Technician	Amount
2020-04-16	CUSTOMER STATES, THE VEHICLE GOES FROM FIRST TO FOURTH GEAR AND GETS STUCK IN FOURTH GEAR. THEY HAD IT AT ANOTHER SHOP AND WERE TOLD IT HAD METAL IN THE PAN. WE PREVIOUSLY BUILT THE TRANSMISSION 24,505 MILES AGO IN NOVEMBER OF 2017. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WAS A STORED CODE FOR A VALVE ISSUE. WE REMOVED THE VALVE BODY FROM THE TRANSMISSION AND FOUND AN ISSUE WITH ONE OF THE VALVES STICKING. TECHNICIAN WAS ABLE TO GET THE VALVE FREED UP AND IS NO LONGER HAVING AN ISSUE STICKING. THE CUSTOMER WOULD LIKE US TO ALSO INSTALL A NEW EXTERNAL FILTER AT THE SAME TIME.	LUKE HARRISON	$19.99
Sub-total			$19.99
Shop Supplies			$1.30
Sub-total			$21.29
Tax ($7.25%)			$1.45
Total			$22.74

Payments

Total Payments To Date			$22.74
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap