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Start Date	Description	Technician	Amount
2020-05-01	CUSTOMER STATES, THE LOW COOLANT MESSAGE CAME UP ON THE DASH. PLEASE CHECK AND ADVISE. TECHNICIAN FOUND A LEAK COMING FROM THE BOTTOM OF THE THERMOSTAT HOUSING WHERE THE PIPE GOING TO THE WATER PUMP CONNECTS. IT IS LEAKING FROM THAT O-RING. THE O-RING IS INTACT, THE PIPE LOOKS SLIGHTLY DEFORMED. TECHNICIAN RECOMMENDS REPLACING THAT PIPE AND USING A NEW O-RING. WE WILL WARRANTY OUT EVERYTHING WE HAVE DONE BUT THE CUSTOMER WILL BE RESPONSIBLE FOR THE COST OF THE PIPE.	TYLER SPANGLER	$80.22
Sub-total			$80.22
Shop Supplies			$521
Sub-total			$85.43
Tax ($7.26%)			$582
Total			$91.25

Payments

Total Payments To Date			$91.25
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap