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Start Date	Description	Technician	Amount
2020-05-05	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TYLER SPANGLER	$59.99
2020-04-30	CUSTOMER STATES, THERE IS A LOUD RATTLING NOISE WHEN YOU PUT THE VEHICLE IN GEAR. THE NOISE STARTED HAPPENING RIGHT AFTER WE DID THE TIMING BELT SERVICE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE RECHECKED OUR WORK FROM THE PREVIOUS VISIT AND FOUND NO ISSUES. WE RAN A COMPRESSION TEST ON THE ENGINE AND FOUND LOW COMPRESSION ON ALL CYLINDERS. TECHNICIAN BELIEVES THE RATTLING/ VIBRATION IN GEAR IS THE RESULT OF A TIRED ENGINE. THE CUSTOMER HAS DECLINED FURTHER REPAIRS ON THIS ISSUE.	TYLER SPANGLER	$0.00
Sub-total			$59.99
Shop Supplies			$3.90
Sub-total			$63.89
Tax ($7.25%)			$4.35
Total			$68.24

Payments

Total Payments To Date			$68.24
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap