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Start Date	Description	Technician	Amount
2009-08-24	BG - FLUSH - BRAKE	RUSSELL HUDSON	$99.99
Discount			-20.000.00
2009-08-24	BG - FLUSH - POWER STEERING	RUSSELL HUDSON	$99.99
2009-08-24	BG - SYNTHETIC REAR DIFFERENTIAL SERVICE	RUSSELL HUDSON	$149.99
2009-08-24	COURTESY INSPECTION (FREE)	RUSSELL HUDSON	$0.00
2009-08-25	CUST STATES THAT THE ENGINE IS NOT HEATING UP TO OPERATING TEMPERATURE. PLEASE CHECK AND ADVISE. TECH DROVE VEHICLE AND FOUND THAT THE THERMOSTAT IS STUCK OPENED CAUSING THE ENGINE TO NOT HEAT UP TO OPERATING TEMP.	RUSSELL HUDSON	$137.84
2009-08-24	DIAGNOSTIC TEST - OIL LEAK - TECH FOUND THAT THE OIL LEAK IS COMING FROM THE OIL PAN AND DIPSTICK TUBE ADAPTER.	RUSSELL HUDSON	$179.36
2009-08-25	FOUND THE REAR DRIVE LINE CARRIER BEARING BUSHING IS WORN OUT.	RUSSELL HUDSON	$146.33
2009-08-25	FULL VEHICLE DETAIL		$100.00
Sub-total			$893.50
Hazardous Materials Disposal			$37.97
Shop Supplies			$35.74
Sub-total			$967.21
Tax ($6.70%)			$61.20
Total			$1,028.41
Total Discount			$20.00

Payments

Total Payments To Date			$1,028.41
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap