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Start Date	Description	Technician	Amount
2020-05-07	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE LEFT UPPER BALL JOINT HAS A POP, THE IDLER AND PITMAN ARMS BOTH HAVE EXCESSIVE MOVEMENT, THE FRONT BRAKE PADS ARE AT 4/32", THE REAR BRAKE PADS ARE AT 6/32", THE FUEL FILTER IS DUE BY THE MILES UNLESS IT IS ALREADY UP TO DATE, THE FRONT DIFFERENTIAL FLUID IS DARK AND HAS A METALLIC LOOK TO IT, AND THE CHANGE OIL LIGHT IS ON. THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	DALLAS MCINTYRE	$0.00
2020-05-07	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON AND THE VEHICLE HAS NO POWER ABOVE 50 MPH. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE CODE P2463 FOR DIESEL PARTICULATE FILTER SOOT ACCUMULATION. WE CLEARED THE CODE AND FORCED A MANUAL REGEN FOR THE DPF SYSTEM. IT WAS ABLE TO CLEAN OUT THE DPF AND COMPLETE THE REGEN. IT IS POSSIBLE TO HAVE FURTHER ISSUES WITH THE SYSTEM CAUSING IT TO PLUG UP BUT EVERYTHING IS WORKING AS DESIGNED AT THIS TIME.	LUKE HARRISON	$102.17
Sub-total			$102.17
Shop Supplies			$6.64
Sub-total			$108.81
Tax ($7.25%)			$7.41
Total			$116.22

Payments

Total Payments To Date			$116.22
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap