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Start Date	Description	Technician	Amount
2020-06-02	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2020-06-02	CUSTOMER STATES, THE HEADLIGHTS ARE FOGGY. PLEASE CHECK TO SEE IF WE CAN POLISH THEM AND REMOVE A MAJORITY OF THE FOG.	DALLAS MCINTYRE	$20.00
2020-06-02	CUSTOMER STATES, THE RIGHT REAR WINDOW RANDOMLY DOESN'T WORK. PLEASE CHECK AND ADVISE. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN.	TREY GALE	$0.00
2020-06-02	CUSTOMER STATES, THERE IS A RATTLING NOISE COMING FROM THE STEERING WHEEL COLUMN AREA. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, ON THE BACK SIDE OF THE KICK PANEL THERE IS A METAL PLATE THAT WAS RATTLING. WE WERE ABLE TO REMOVE THE PLATE AND THE NOISE WENT AWAY.	TREY GALE	$51.09
2020-06-02	CUSTOMER STATES, THERE IS A RATTLING NOISE THAT SOUNDS LIKE A HEAT SHIELD UNDER THE VEHICLE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WAS A HEAT SHIELD RATTLING THAT HAD MULITPUL MOUNTING POINTS RUSTED OUT. WE WERE ABLE TO REMOVE IT AND THAT NOISE WEN'T AWAY. HOWEVER THERE IS STILL A SLIGHT RATTLE COMING FROM A FLEX PORTION ON THE EXHAUST PIPE.	TREY GALE	$51.09
2020-06-02	CUSTOMER STATES, THERE IS A VIBRATION WHILE DRIVING AT FREEWAY SPEEDS. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE IS A SLIGHT VIBRATION WE FELT THAT SEEMED TO BE A TIRE BALANCE ISSUE. TECHNICIAN RECOMMENDS RE-BALANCING ALL FOUR TIRES AND RECHECKING FOR OTHER POSSIBLE ISSUES.	RUSSELL HUDSON	$0.00
2020-06-03	ENGINE TUNE UP - SPARK PLUGS, COIL BOOTS, PCV VALVE.	DALLAS MCINTYRE	$369.13
2020-06-02	STATE - EMISSIONS TEST (ONLY)*	TYLER SPANGLER	$35.00
Sub-total			$526.30
Shop Supplies			$34.21
Sub-total			$560.51
Tax ($7.25%)			$35.62
Total			$596.12

* Items marked with a red asterisk are not taxed.

Payments

Total Payments To Date			$596.12
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap