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Start Date	Description	Technician	Amount
2020-06-03	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD IS CRACKED, THE OIL CHANGE IS DUE IN 1,000 MILES, THE TRANSMISSION FLUID IS SLIGHTLY DARK, THE BRAKE FLUID IS STARTING TO TURN GREEN, THE TUNE UP IS DUE MY THE MILES UNLESS IT IS ALREADY UP TO DATE, THE CATALYTIC CONVERTER AND EXHAUST ARE BOUNCING WHEN THE ENGINE VIBRATION IS ACTING UP, THE FRONT BRAKE PADS ARE AT 6/32", AND THE REAR BRAKE PADS ARE AT 8/32".	ASHTON ORR	$0.00
2020-06-03	CUSTOMER STATES, THE VEHICLE RUNS ROUGH AT AN IDLE IN GEAR. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE VEHICLE HAD NO MISFIRE ISSUES. WE CHECKED AND FOUND THE CRANKSHAFT PULLEY TO BE WOBBLING IN PLACE AS IT IS ROTATING. TECHNICIAN RECOMMENDS STARTING WITH REPLACING THE CRANKSHAFT PULLEY AND CHECKING FOR FURTHER POSSIBLE ISSUES. **THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED REPAIRS AT THIS TIME**	ASHTON ORR	$51.09
Sub-total			$51.09
Shop Supplies			$3.32
Sub-total			$54.41
Tax ($7.24%)			$3.70
Total			$58.11

Payments

Total Payments To Date			$58.11
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap