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Start Date	Description	Technician	Amount
2020-06-16	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2020-06-16	CUSTOMER STATES THE TRANSMISSION KEEPS GETTING HOT AND THE CHECK ENGINE LIGHT IS ON. THE TRANSMISSION FLUID WAS SLIGHTLY LOW AT ONE POINT AS WELL BEFORE HE TOPPED IT OFF. PLEASE CHECK AND ADVISE. TECHNICIAN FIRST CHECKED AND FOUND CODES; P0740, P0868, U0141, P0714, P0218. TECHNICIAN BEGAN BY CLEARING THE CODES TO SEE WHICH ONES FIRST RETURN. TECHNICIAN NOTED AFTER CLEARING AND TEST DRIVING TWO CODES RETURNED; P0868 FOR LINE PRESSURE LOW, AND CODE P0740 FOR TCC OUT OF RANGE. TECHNICIAN CHECKED THE LINE PRESSURE SENSOR AND FOUND IT TO BE INTERNALLY SHORTED. TECHNICIAN NOTED THE OTHER CODE INDICATES A LIKELY PROBLEM WITH THE TORQUE CONVERTER OR SOLENOID AND RECOMMENDS FURTHER DIAGNOSIS.	TREY GALE	$252.67
2020-06-18	PLEASE REMOVE THE FLUID PAN TO INSPECT AND REPLACE THE VALVE BODY AND SOLENOID PACK.	TREY GALE	$1,153.45
2020-06-18	PLEASE REMOVE THE TRANSMISSION AND INSTALL NEW TORQUE CONVERTER.	TREY GALE	$1,173.88
2020-06-17	TECHNICIAN NOTES; FOG LIGHTS ARE INOPERATIVE, RIGHT REVERSE LIGHT IS OUT, REAR TIRES ARE GETTING LOW ON TREAD, TRANSMISSION FLUID IS A LITTLE DARK, BRAKE FLUID IS DUE FOR SERVICE BY MILES AND CONDITION, OIL LEAK AROUND THE OIL PAN AREA, BOTH UPPER BALL JOINTS HAVE PLAY, AIR FILTER IS DIRTY, SERPENTINE BELT STARTING TO FRAY, FRONT BRAKE PADS ARE AT 4/32", REAR BRAKE PADS ARE AT 4/32", FUEL FILTER IS RECOMMENDED BY MILES, FRONT DIFFERENTIAL FLUID IS DARK AND PINION SEAL IS LEAKING, REAR DIFFERENTIAL FLUID IS DARK AND THE PINION SEAL IS SEEPING, TRANSFER CASE FLUID IS A LITTLE DARK, CHECK ENGINE LIGHT IS ON.	TREY GALE	$0.00
Sub-total			$2,579.99
Shop Supplies			$49.11
Sub-total			$2,629.10
Tax ($7.25%)			$187.05
Total			$2,816.15

Payments

Total Payments To Date			$2,816.15
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap