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Start Date	Description	Technician	Amount
2020-06-17	CUSTOMER STATES THE DOOR HINGES ARE LOOSE AND THE DOOR DOES NOT LINE UP PROPERLY, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THE INTERIOR DOOR HANDLE TO BE BROKEN, THE DRIVERS DOOR LATCH TO BE BOUND UP, AND THE DOOR HINGE PINS AND BUSHINGS ARE VERY WORN. TECHNICIAN RECOMMENDS REPLACE LATCH, INSIDE HANDLE, AND BOTH UPPER AND LOWER HINGES, AND ADJUST.	TREY GALE	$501.36
2020-06-17	DIAGNOSTIC TEST - OIL LEAK - TECHNICIAN CLEANED UP LOWER AREA OF THE ENGINE AND THE UPPER ENGINE AND ADDED DYE TO THE SYSTEM. TECHNICIAN NOTED THE FIRST LEAK TO SHOW UP IS FROM THE FRONT DRIVERS SIDE AREA OF THE OIL PAN. TECHNICIAN CONTINUED RUNNING THE ENGINE AND NOTED THERE TO ALSO BE FUEL LEAKING FROM THE FUEL FILTER HOUSING AREA AS WELL AS OIL STARTED GATHERING IN THE VALLEY AREA. CUSTOMER HAS BEEN INFORMED AND WOULD LIKE TO PROCEED WITH RE SEALING THE FUEL FILTER HOUSING TO STOP THE FUEL LEAK AND RE CHECK. WHILE FUEL FILTER HOUSING IS OUT TECHNICIAN NOTED OIL LEAKING FROM A COUPLE PLACES ON THE HIGH PRESSURE OIL PUMP. CUSTOMER WAS INFORMED AND WOULD LIKE TO PROCEED WITH REPLACEMENT AT THIS TIME.	TREY GALE	$1,430.97
2020-07-07	TECHNICIAN NOTED THE CONNECTORS AT THE ICP, OIL TEMP, AND EXHAUST BACK PRESSURE SENSORS HAVE EXPOSED WIRES. PLEASE DE PIN CONNECTORS AND SOLDER IN NEW WIRE TO REPAIR FAULT.	TREY GALE	$89.17
2020-06-17	TECHNICIAN NOTED THE TRUCK WAS BEING VERY SLOW TO CRANK WHEN IT ARRIVED, TECHNICIAN PULLED THE TRUCK ONTO THE LIFT AND PREPPED TO DIAGNOSE THE OIL LEAK. TECHNICIAN NOTED THE TRUCK WILL NO LONGER CRANK TO START. TECHNICIAN LOOKED INTO THE ISSUE AND FOUND THE STARTER IS NO LONGER WORKING, AND THE CABLE FROM THE RELAY IS MISSING ITS INSULATION IN MULTIPLE PLACES AND BADLY CORRODED. TECHNICIAN RECOMMENDS REPLACE THE STARTER AND RUN A NEW CABLE.	MATT WALKER	$421.56
2020-06-17	TECHNICIAN NOTES; FRONT TIRES ARE VERY LOW ON TREAD, NO LUBE STICKER IS PRESENT, BRAKE FLUID IS DIS COLORED, POWER STEERING PUMP IS LEAKING, MULTIPLE ENGINE OIL LEAKS PRESENT, ENGINE AIR FILTER IS DIRTY, BOTH FRONT WHEEL BEARINGS ARE LOOSE, RIGHT LOWER BALL JOINT SLIGHT PLAY, RIGHT OUTER TIE ROD END HAS SLIGHT PLAY, FRONT BRAKE PADS ARE AT 3/32", REAR BRAKE PADS ARE AT 2/32", FUEL FILTER IS RECOMMENDED EVERY 15K MILES.	TREY GALE	$0.00
Sub-total			$2,443.06
Shop Supplies			$49.11
Sub-total			$2,492.17
Total			$2,492.17

Payments

Total Payments To Date			$2,492.17
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap