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Start Date	Description	Technician	Amount
2020-06-23	CUSTOMER STATES, THEY WERE DRIVING AND THE TURBO BOOST DROPPED AND NEVER CAME BACK UP. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND CODES; P0299 AND P1247. TECHNICIAN NOTED THERE IS A AIR NOISE FROM THE TURBO AREA, AFTER FURTHER INSPECTION TECHNICIAN NOTED THERE IS A DEFINITE FAULT IN THE TURBO ASSEMBLY. TECHNICIAN RECOMMENDS REMOVE THE TURBO ASSEMBLY TO INSPECT AND REPLACE TURBOCHARGER WITH A FORD FACTORY REMAN TURBO. PLEASE REPLACE EXHAUST MANIFOLD GASKETS, STUDS, AND NUTS AS A PREVENTATIVE REPAIR AT TIME OF REPAIRS.	TYLER SPANGLER	$4,110.10
2020-06-26	DIESEL - OIL CHANGE FORD POWERSTROKE PREMIUM WITH BG DOC ADDITIVE OIL CHANGE SERVICE, SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 7,500 MILES. BG ENGINE COVERAGE ODOMETER OF FIRST SERVICE 0-50,000 MILES UP TO $4,000. 50,001 TO 100,000 MILES UP TO $2,000. MUST MAINTAIN EVERY 7,500 MILES TO REMAIN QUALIFIED.	TYLER SPANGLER	$149.99
Sub-total			$4,260.08
Shop Supplies			$49.11
Sub-total			$4,309.19
Tax ($7.25%)			$308.86
TOW CHARGE			$345.00
Total			$4,963.05

Payments

Total Payments To Date			$4,963.05
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap