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Start Date	Description	Technician	Amount
2019-05-21	CUSTOMER STATES THERE IS A LOUD ENGINE TYPE KNOCK, PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE KNOCK TO BE AN INTERNAL FAULT AND LIKELY A CONNECTING ROD OR PISTON PROBLEM. TECHNICIAN RECOMMENDS REPLACE OR RE BUILD ENGINE. THIS ESTIMATE IS FOR REMOVING THE ENGINE, INSPECTING COMPONENTS, SEND OUT ALL INJECTORS TO BE TESTED, TRANSFERRING PARTS OVER TO A RE MANUFACTURED LONG BLOCK ASSEMBLY AND INSTALLING WITH NEW GASKETS. TECHNICIAN ALSO NOTED THIS TRUCK WAS HERE ON A PREVIOUS INVOICE ABOUT 250 MILES AGO INDICATING THERE IS A FAILURE WITH THE TURBO AS WELL, TECHNICIAN WILL REQUIRE REPLACEMENT OF THE TURBO WITH ENGINE INSTALLATION. THIS PRICE IS A BEST ESTIMATE AND MAY CHANGE DEPENDING UPON THE EXTENT OF DAMAGE FOUND, AND/OR THE TEST RESULTS OF COMPONENTS BEING SENT OUT. THIS REPAIR WILL CARRY A 2 YEAR UNLIMITED MILE WARRANTY ON PARTS AND LABOR. TECHNICIAN NOTED ONE OF THE EIGHT INJECTORS CAME BACK TESTING BAD, PLEASE REPLACE ONE INJECTOR AT TIME OF REPAIRS.	TYLER SPANGLER	$14,122.89
2020-07-24	TECHNICIAN FOUND BOTH RADIATORS TO BE PLUGGED WITH DIRT PLEASE PULL BOTH RADIATORS AT THE TIME OF ENGINE REMOVAL AND CLEAN OUT THE DIRT.	ADAM EGBERT	$187.26
2020-07-23	TECHNICIAN NOTES, THE REAR DOUBLE CARDON JOINT ON THE FRONT DRIVE LINE HAS EXCESSIVE MOVEMENT AND LOOKS LIKE IT IS ABOUT TO COME APART. TECHNICIAN RECOMMENDS REMOVE DRIVE SHAFT AND SEND OUT TO SIX STATES FOR REPAIRS.	TYLER SPANGLER	$282.73
2020-07-23	TECHNICIAN NOTES, THE TRANSMISSION COOLER IS LEAKING COOLANT FROM THE COOLER HOUSING. TECHNICIAN RECOMMENDS REPLACING THE TRANSMISSION COOLER AT THE TIME OF THE ENGINE FOR DISCOUNT ON LABOR TIME.	ADAM EGBERT	$182.00
2020-07-16	TECHNICIAN NOTES; WASHERS ARE INOPERATIVE, BOTH FRONT MARKER LIGHTS ARE OUT, HORN IS INOPERATIVE, TRANSMISSION FLUID IS DARK, FRONT BRAKE PADS ARE AT 5/32", REAR BRAKE PADS ARE AT 10/32", TRANSMISSION COOLER IS LEAKING, ENGINE AIR FILTER IS DIRTY, FRONT DRIVE SHAFT REAR UNIVERSAL JOINT ASSEMBLY IS VERY LOOSE.	TYLER SPANGLER	$0.00
Sub-total			$14,774.88
Shop Supplies			$49.11
Sub-total			$14,823.99
FUEL			$50.00
Total			$14,873.99

Payments

Total Payments To Date			$14,873.99
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap