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Start Date	Description	Technician	Amount
2020-07-06	CUSTOMER STATES, IT FEELS LIKE THE VEHICLE IS BINDING WHILE IN GEAR AND DOESN'T WANT TO MOVE. THERE IS ALSO A NOISE WHILE GOING IN/OUT OF 4X4. THE CHECK ENGINE LIGHT IS ALSO ON. PLEASE CHECK AND ADVISE. TECHNICIAN NOTED THE CHECK ENGINE LIGHT WAS NOT CURRENTLY ON BUT THERE IS A CODE P0340 FOR A CAM SHAFT CIRCUIT FAULT BUT THE PROBLEM IS NOT ACTIVE. TECHNICIAN ALSO NOTED THE OIL CHANGE INDICATOR IS ON. TECHNICIAN NOTED THIS CODE CAN BE CAUSED BY DIRTY OR LOW ENGINE OIL AS WELL AS DEEPER ISSUES RELATED TO THE TIMING CHAIN. TECHNICIAN RECOMMENDS BEGIN BY CHANGING THE ENGINE OIL AND RE CHECK TO ADDRESS THIS PART OF THE CONCERN. TECHNICIAN NEXT TEST DROVE AND WAS ABLE TO DUPLICATE A BINDING FEELING WHEN TURNING UPON ACCELERATION. TECHNICIAN NOTED THE BINDING IS BEING CAUSED FROM THE LIMITED SLIP CARRIER IN THE REAR DIFFERENTIAL. TECHNICIAN INFORMED CUSTOMER AND CUSTOMER WOULD LIKE A PRICE TO INSTALL OPEN DIFFERENTIAL CARRIER ASSEMBLY TO RESOLVE THE ISSUE.	RUSSELL HUDSON	$905.10
2020-07-08	FLEET RATE OIL CHANGE SERVICE. THIS PRICE IS FOR UP TO 6 QUARTS. SYNTHETIC BLEND OIL ONLY IN 5W-30 AND 5W-20. MUST VERIFY OIL TYPE AND QUANTITY. MUST VERIFY OIL FILTER PRICE.	DALLAS MCINTYRE	$44.99
Sub-total			$950.09
Shop Supplies			$49.11
Sub-total			$999.20
OUTER BEARINGS			$96.22
Total			$1,095.42

Payments

Total Payments To Date			$1,095.42
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap