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Start Date	Description	Technician	Amount
2020-07-21	A. **SPECIAL INSTRUCTION** COMPASS WARRANTY IS COVERING PORTIONS OF THE BALL JOINT REPAIR, ALIGNMENT, AND WHEEL BEARING AND HUB ASSEMBLY. COVERAGE INCLUDES; PARTS TOTAL $488.44 - LABOR TOTAL $575.63 - TAX TOTAL $75.20 - DEDUCTIBLE -$100 - TOTAL PAYOUT $1,039.27 - AUTHORIZATION #1012569	RUSSELL HUDSON	$0.00
2020-07-21	B. CUSTOMER STATES THERE IS A HUMMING NOSE WHILE DRIVING, PLEASE CHECK AND ADVISE. TECHNICIAN TEST DROVE AND DUPLICATED THE CONCERN NOTING THE NOISE WILL COME AND GO BY ROCKING THE STEERING WHEEL LIGHTLY AT ABOUT 50 MPH OR GREATER. TECHNICIAN NOTED THE NOISE IS A FAILING RIGHT FRONT WHEEL BEARING, PLEASE REPLACE AND RE CHECK. THIS REPAIR IS BEING MOSTLY COVERED BY COMPASS WARRANTY AUTHORIZATION #1012569	RUSSELL HUDSON	$431.20
2020-07-17	C. CUSTOMER STATES THERE IS A POP IN THE FRONT END, PLEASE CHECK AND ADVISE. TECHNICIAN FOUND THERE TO BE A POP IN THE LEFT LOWER BALL JOINT AND RECOMMENDS REPLACE. THIS REPAIR HAS BEEN SUBMITTED TO COMPASS WARRANTY. REPAIR AUTHORIZATION #1012569.	RUSSELL HUDSON	$585.82
2020-07-17	D. ALIGNMENT - FRONT END - THIS REPAIR HAS BEEN SUBMITTED TO COMPASS WARRANTY AUTHORIZATION # 1012569		$74.99
2020-07-17	F. TECHNICIAN NOTES; TIRES ARE DUE FOR ROTATE, AIR FILTER IS DIRTY, AIR BOX SCREWS ARE DAMAGED, LEFT LOWER BALL JOINT HAS PLAY, FRONT BRAKE PADS ARE AT 1/32" WITH A LIP IN THE ROTOR, REAR BRAKE PADS ARE AT 1/32" AND ROTORS LOOK GOOD, TRANSFER CASE FLUID IS DARK, BRAKE FLUID IS DUE FOR SERVICE.	KYLE METCALF	$0.00
2020-07-17	G. BG - FLUSH - BRAKE	RUSSELL HUDSON	$84.99
2020-07-17	H. BG - FLUSH - TRANSMISSION UNIVERSAL SYNTHETIC FLUID COMPATIBLE TO MOST TRANSMISSION FLUIDS.	RUSSELL HUDSON	$214.99
2020-07-17	I. BG - OIL CHANGE - FVP 0W-20 FULL SYNTHETIC PRICE DISPLAYED IS UP TO 6 QUARTS. RECOMMENDED SERVICE INTERVAL IS 5,000 MILES.	TREY GALE	$74.08
2020-07-17	J. BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. (MUST VERIFY APPLICATION AND PRICING APPLIES TO SELECTED VEHICLE) FRONT BRAKE PADS ARE AT 1/32" AND ROTORS HAVE A LIP.	RUSSELL HUDSON	$379.06
2020-07-17	K. BRAKE PAD STANDARD REPLACEMENT, CHECK AND MEASURE ROTORS, CLEAN AND LUBRICATE CALIPERS AND SLIDERS. (MUST VERIFY APPLICATION AND PRICING APPLIES TO SELECTED VEHICLE) REAR BRAKE PADS ARE AT 1/32".	RUSSELL HUDSON	$149.99
2020-07-17	L. TRANSFER CASE SERVICE (NON SYNTHETIC)	RUSSELL HUDSON	$72.25
2020-07-17	M. TIRES - ROTATE AND CHECK TIRE PRESSURES	RUSSELL HUDSON	$17.99
Discount (100.00%)			-17.9910.00
Sub-total			$2,067.36
Shop Supplies			$49.11
Sub-total			$2,116.47
Tax ($7.19%)			$149.88
Total			$2,266.36
Total Discount			$17.99

Payments

Total Payments To Date			$2,266.36
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap