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Start Date	Description	Technician	Amount
2020-07-20	CUSTOMER STATES THE TRUCK IS STILL PULLING TO THE LEFT DURING BRAKING AND TO THE RIGHT WHEN ACCELERATING. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND WHEN THE VEHICLE IS OFF THE GROUND THE RIGHT FRONT TIRE WAS VERY TOUGH TO TURN WHILE THE LEFT FRONT WAS TURNING WITHOUT ISSUE. MEANING THE RIGHT FRONT BRAKE CALIPER ISN'T RELEASING. TECHNICIAN DISASSEMBLED THE CALIPER AND FOUND EVERYTHING TO BE RELEASING NORMAL. TECHNICIAN BELIEVES THE BRAKE LINE IS COLLAPSING ON ITSELF WHEN GOING TO RELEASE THE PRESSURE CAUSING THE CALIPER TO REMAIN PARTIALLY ENGAGED. WE WILL WARRANTY THE PADS, ROTOR, AND CALIPER OUT IF THE CUSTOMER WILL PAY FOR A NEW BRAKE LINE. TECHNICIAN ALSO RECOMMENDS REPLACING THE CALIPER AND BRAKE LINE ON THE LEFT SIDE AS PREVENTIVE MAINTENANCE.	LUKE HARRISON	$359.13
2020-07-21	TECHNICIAN NOTES, WHILE TEST DRIVING THE VEHICLE THE BLOWER MOTOR STOPPED WORKING. THE CUSTOMER WOULD LIKE US TO LOOK INTO THIS ISSUE. TECHNICIAN CHECKED AT THE BLOWER MOTOR AND FOUND THE CONNECTOR TO BE MELTED AT THE BLOWER MOTOR. TECHNICIAN RECOMMENDS REPLACING THE BLOWER MOTOR PIGTAIL AND ATTEMPTING TO CLEAN UP THE TERMINALS ON THE BLOWER MOTOR.	LUKE HARRISON	$152.89
Sub-total			$512.02
Tax ($7.25%)			$37.12
Total			$549.14

Payments

Total Payments To Date			$549.14
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap