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Start Date	Description	Technician	Amount
2020-07-20	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. PLEASE CHECK AND ADVISE. TECH FOUND CODE P0513-IMMOBILIZER KEY INCORRECT STORED IN ECM. WE HAD AN IGNITION/KEY SPECIALIST COME OUT AND PROGRAM A NEW KEY FOB AND CHECK THE KEY. PROBLEM STILL WAS PRESENT. TECH WENT THROUGH DIAGNOSTICS FOR THIS CODE AND FOUND EXCESSIVE DIALECTIC GREASE USED ON THE UNDER HOOD FUSE BLOCK. TECH DIS-ASSEMBLE FUSE BLOCK, CLEANED, AND RE-INSTALLED. NO EVERYTHING CURRENTLY WORKING AS DESIGNED. TRUCK HAS NOW BEEN STARTED, DRIVEN, AND RE-CHECKED MULTIPLE TIMES WITH NO FURTHER ISSUES.	RUSSELL HUDSON	$139.11
2020-07-20	CUSTOMER STATES, THE SERVICE 4X4 MESSAGE IS COMING ON. PLEASE CHECK AND ADVISE.THIS ISSUE ONLY WAS PRESENT WHEN THE ENGINE WASN'T STARTING. EVER SINCE THE STARTING ISSUE WAS REPAIRED THE SERVICE 4X4 LIGHT HAS NOT RETURNED.	RUSSELL HUDSON	$0.00
Sub-total			$139.11
Shop Supplies			$9.04
Sub-total			$148.15
Total			$148.15

Payments

Total Payments To Date			$148.15
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap