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Start Date	Description	Technician	Amount
2020-07-22	CUSTOMER STATES, THE VEHICLE IS RUNNING ROUGH AND SHAKING AT IDLE. THE VEHICLE ALSO SPUTTERS WHEN TRYING TO ACCELERATE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WAS A CODE FOR A MISFIRE ON CYLINDER #4. WE RAN A COMPRESSION TEST AND FOUND THERE WAS ZERO COMPRESSION ON CYLINDER #4. TECHNICIAN THEN PREFORMED A CYLINDER LEAK DOWN TEST AND FOUND THE CYLINDER IS LOSING COMPRESSION INTO THE CRANK CASE CAUSING BLOW BY OUT OF THE OIL CAP. TECHNICIAN BELIEVES THERE IS INTERNAL ENGINE DAMAGE AND RECOMMENDS AN ENGINE REPLACEMENT (NEW OR USED). THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER REPAIRS AT THIS TIME.	LUKE HARRISON	$102.17
Sub-total			$102.17
Shop Supplies			$6.64
Sub-total			$108.81
Tax ($7.25%)			$7.41
Total			$116.22

Payments

Total Payments To Date			$116.22
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap