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Start Date	Description	Technician	Amount
2020-07-29	ALIGNMENT - FRONT END	AUSTIN KALLUNKI	$74.99
2020-07-29	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE OIL CHANGE IS IS DUE ACCORDING TO THE STICKER, THE BRAKE FLUID AND POWER STEERING FLUID ARE GETTING DARK, THE AIR FILTER IS DIRTY, THE SERPENTINE BELT IS CRACKED, THE TUNE UP IS COMING UP DUE BY THE MILES, THE FRONT STRUTS ARE LEAKING, THE FRONT BRAKE PADS ARE AT 4/32", THE REAR BRAKE PADS ARE AT 8/32", THE LICENSE PLATE LIGHT IS OUT, AND THERE IS SEVERAL OIL LEAKS ON THE ENGINE AS WELL AS THE TRANSMISSION.	ASHTON ORR	$0.00
2020-07-29	CUSTOMER STATES, THERE IS A NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN GOING OVER BUMPS. IT IS ALSO VERY BOUNCY. THEY BELIEVE IT IS COMING FROM THE FRONT STRUTS. PLEASE VERIFY. TECHNICIAN NOTES, THE FRONT STRUTS ARE BOTH LEAKING AND ARE EXCESSIVELY BOUNCY. THE NOISE SOUNDS LIKE IT IS COMING FROM THE STRUT MOUNTS. TECHNICIAN RECOMMENDS REPLACING THE FRONT STRUT ASSEMBLY THAT INCLUDES NEW STRUT MOUNTS AS WELL.	ASHTON ORR	$793.53
Sub-total			$868.52
Shop Supplies			$49.11
Sub-total			$917.63
Tax ($7.25%)			$62.97
Total			$980.59

Payments

Total Payments To Date			$980.59
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap