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Start Date	Description	Technician	Amount	Delete?	Decline?
2020-08-04	TECHNICIAN NOTES, THE LEFT FRONT AXLE SEAL IS SEEPING. THE CUSTOMER WOULD LIKE A PRICE TO REPLACE IT. TECHNICIAN RECOMMENDS REPLACING BOTH INNER AXLE SEALS AT THE SAME TIME. **THIS PRICE ALSO INCLUDES SERVICING THE DIFFERENTIAL**	AUSTIN KALLUNKI	$1,038.15	X	%
2020-08-04	TECHNICIAN NOTES, THE TRANSFER CASE FLUID IS SLIGHTLY DARK. THE REAR OUTPUT SEAL IS ALSO LEAKING. **THIS PRICE IS TO REPLACE THE REAR OUTPUT SEAL AND SERVICE THE TRANSFER CASE**	AUSTIN KALLUNKI	$324.57	X	%
Sub-total			$1,362.72
Shop Supplies			$54.51
Sub-total			$1,417.23
Tax ($7.25%)			$98.80
Total			$1,516.03

KPI's

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KPI	Target	Actual	Gap