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Start Date	Description	Technician	Amount
2020-08-13	CUSTOMER STATES, THE VALVE COVER IS LEAKING. WE RECENTLY DID THE UPPER VALVE COVER GASKET. THEY ALSO SAID THERE IS BOLTS MISSING FROM OUR WORK. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE IS A LEAK ON THE PASSENGER SIDE WHERE THE GLOW PLUG HARNESS GOES IN, IT IS LEAKING OUT OF THE GROMMET AND RUNNING ONTO THE SEEM OF THE VALVE COVER. SINCE WE DIDN'T PREVIOUSLY REPLACE THE HARNESS IT ISN'T TECHNICALLY UNDER WARRANTY. HOWEVER, WE WILL COVER THE LABOR TO REPLACE THE GLOW PLUG HARNESS IF THE CUSTOMER AGREES TO COVER THE PART.	TREY GALE	$74.32
Sub-total			$74.32
Tax ($7.25%)			$539
Total			$79.71

Payments

Total Payments To Date			$79.71
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap