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Start Date	Description	Technician	Amount
2020-09-01	CUSTOMER STATES THE WATER PUMP IS LEAKING, PLEASE CHECK AND ADVISE. TECHNICIAN VERIFIED THE WATER PUMP IS LEAKING AND RECOMMENDS REPLACEMENT. DIESEL - DURAMAX 2001-2010 WATER PUMP REPLACEMENT 6.6L. TECHNICIAN NOTED THE CLIP ON THE LOWER RADIATOR HOSE THAT LOCKS IT TO THE RADIATOR IS MISSING. PLEASE INSTALL NEW HOSE AT TIME OF REPAIRS.	TYLER SPANGLER	$1,286.99
2020-08-24	CUSTOMER STATES, THE 4X4 LOW DOESN'T WORK. PLEASE CHECK AND ADVISE. TECHNICIAN WAS ABLE TO DUPLICATE THE CONCERN AND FOUND WHEN THE SYSTEM WOULD NOT ENGAGE A SERVICE 4X4 MESSAGE WAS DISPLAYED AND CODE C0379 SET. TECHNICIAN FOLLOWED DIAGNOSTICS FOR WIRING SYSTEM ON CODE AND FOUND SIGNALS AND WIRING TO BE CORRECT. TECHNICIAN RECOMMENDS REPLACE THE FRONT AXLE ACTUATOR, WIRING PIGTAIL, AND RE CHECK THE SYSTEM FOR POSSIBLE FURTHER ISSUES.	TYLER SPANGLER	$329.42
2020-09-04	CUSTOMER STATES, THE TRANSMISSION OVERHEATS WHILE DRIVING. PLEASE CHECK AND ADVISE. TECHNICIAN CHECKED AND FOUND THE TRANSMISSION TO BE SLIGHTLY LOW ON FLUID. TECHNICIAN TOPPED OFF FLUID AND TEST DROVE. TECHNICIAN NOTED THE TRANSMISSION DID START TO HEAT UP AT HIGHWAY SPEEDS RATHER QUICKLY. TECHNICIAN MONITORED TORQUE CONVERTER SLIP AND NOTED THE CONVERTER WAS EXPERIENCING SOME SLIP. TECHNICIAN COMMANDED THE TORQUE CONVERTER ON AT IDLE IN DRIVE AND NOTED THE ENGINE BARELY SPUTTERED, TECHNICIAN NOTES THE TORQUE CONVERTER LOCKING AT IDLE IN DRIVE SHOULD STALL THE ENGINE. TECHNICIAN RECOMMENDS EITHER PULL THE TRANSMISSION AND REPLACE THE TORQUE CONVERTER, OR RE BUILD THE TRANSMISSION INCLUDING A NEW TORQUE CONVERTER.	TYLER SPANGLER	$0.00
2020-09-04	TRANSMISSION - DIESEL - DURAMAX 2001-2010 ALLISON TRANSMISSION *STAGE 1 COMPLETE PERFORMANCE RE-BUILD AND UPDATE, INCLUDES HIGH PERFORMANCE RACE CLUTCHES, BILLET HD TORQUE CONVERTER, SHIFT UPGRADE PACKAGE, VALVE BODY UPDATES AND RE-BUILD, COMPLETE RESEAL AND OVERHAUL KIT. THIS BUILD PRICE IS FOR WEARABLE ITEMS AND UPGRADED PARTS COMMON ON MOST BUILDS HARD PART DAMAGE WILL REQUIRE ADDITIONAL COSTS THAT CAN ONLY BE DETERMINED ONCE TRANSMISSION IS DIS ASSEMBLED.	LUKE HARRISON	$3,839.70
Sub-total			$5456.11
Shop Supplies			$49.11
Sub-total			$5505.22
FUEL			$20.00
Total			$5525.22

Payments

Total Payments To Date			$5525.22
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap