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Start Date	Description	Technician	Amount
2020-08-27	BG - FLUSH - LONG LIFE COOLANT	TYLER SPANGLER	$119.95
2020-08-26	COURTESY INSPECTION (FREE)	TYLER SPANGLER	$0.00
2020-08-26	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON. THEY BELIEVE IT MIGHT BE RELATED TO THE CHIP THEY RECENTLY CONNECTED. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WERE TWO CODES THE FIRST WAS FOR COOLANT OVER TEMPERATURE AND THE SECOND WAS FOR AN ISSUE WITH THE FUEL SYSTEM (LIKELY THREW THIS CODE DUE TO THE CUSTOMER DISCONNECTING A FUEL LINE). TECHNICIAN DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE ANY ISSUE WITH THE ENGINE OVERHEATING. WE DID CHECK TO ENSURE THE THERMOSTATS ARE OPENING WITH WARM COOLANT ON BOTH SIDE HOSES, WE CHECKED FOR COOLANT LEAKS AND FOUND NOTHING. WE CHECKED OIL TEMP AND IT WAS NORMAL, THESE ENGINES ARE ALSO COMMON FOR ENGINE OIL COOLER HAVING FLOW ISSUES BUT AGAIN THAT SEEMED NORMAL. **THIS CHARGE IS FOR THE DIAGNOSIS PREFORMED.	TYLER SPANGLER	$102.17
2020-08-27	DIESEL - OIL CHANGE FORD POWER STROKE - - OIL CHANGE (LUBE, OIL, AND FILTER) SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	TYLER SPANGLER	$109.99
2020-08-27	TECHNICIAN NOTES, THE LEFT FRONT BRAKE CALIPER IS LEAKING ONTO THE BRAKE PADS. TECHNICIAN RECOMMENDS REPLACING THE BRAKE CALIPER AND PAD SET. TECHNICIAN STATES, UPON DISASSEMBLY OF THE RIGHT FRONT BRAKE CALIPER WE FOUND THE PISTON STARTING TO LEAK AS WELL. TECHNICIAN RECOMMENDS REPLACING THE SECOND CALIPER AT THIS TIME.	TYLER SPANGLER	$499.23
Sub-total			$831.34
Shop Supplies			$49.11
Sub-total			$880.45
Tax ($7.25%)			$60.27
Total			$940.72

Payments

Total Payments To Date			$940.72
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap