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Start Date	Description	Technician	Amount
2020-08-26	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE BRAKE FLUID IS TURNING GREEN, THE POWER STEERING FLUID IS GETTING DARK, THE UPPER OIL PAN AREA IS WET BUT NOT DRIPPING, THE AIR FILTER IS SLIGHTLY DIRTY, THE SERPENTINE BELT HAS CRACKING, THE IDLER AND PITMAN ARMS HAVE MINOR MOVEMENT, BOTH LOWER BALL JOINTS AND THE LEFT UPPER BALL JOINT HAVE EXCESSIVE MOVEMENT AND SHOULD BE REPLACED BEFORE THEY WEAR THE TIRES UNEVENLY, THE FUEL FILTER LIFE ON THE DASH SHOWS 0%, THE 4X4 FLUIDS ARE ALL DARK, THE FRONT BRAKE PADS ARE AT 5/32" AND ARE NOT MAKING FULL CONTACT ON THE ROTORS, THE REAR BRAKE PADS ARE AT 8/32". THE CUSTOMER HAS BEEN INFORMED AND HAS DECLINED FURTHER WORK AT THIS TIME.	ASHTON ORR	$0.00
2020-08-26	CUSTOMER STATES, THE CHECK ENGINE LIGHT IS ON AND THE ENGINE GETS HOT. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE CHECK ENGINE LIGHT CODES WERE P0678 FOR CYLINDER 8 GLOW PLUG, AND P0087 FOR FUEL RAIL PRESSURE LOW. THEY WERE BOTH HISTORY CODES NOT CURRENT. WE DROVE THE VEHICLE UP SQUAW PEAK TO TRY AND DUPLICATE HAVING A LOAD ON THE ENGINE GOING UP A STEEP HILL AND THE VEHICLE NEVER OVER HEATED. WE CHECKED FOR COOLANT LEAKS AND FOUND NOTHING, WE ALSO CHECKED THE RADIATOR HOSES TO TRY AND SEE IF THE THERMOSTATS WERE OPENING AND BOTH HOSES WERE HOT. TECHNICIAN WAS UNABLE TO DUPLICATE THE CONCERN, BUT RECOMMENDS REMOVING THE RADIATOR AND PRESSURE WASHING OUT ANY DEBRIS THAT COULD BE BLOCKING AIR FLOW THROUGH IT. THE CUSTOMER HAS DECLINED AND WOULD LIKE TO TAKE THE VEHICLE AT THIS TIME.	ASHTON ORR	$51.09
Sub-total			$51.09
Shop Supplies			$3.32
Sub-total			$54.41
Tax ($7.24%)			$3.70
Total			$58.11

Payments

Total Payments To Date			$58.11
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap