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Start Date	Description	Technician	Amount
2020-08-31	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	KYLE METCALF	$59.99
2020-08-31	COURTESY INSPECTION (FREE)	KYLE METCALF	$0.00
2020-08-31	CUSTOMER STATES, THE AC FAN SWITCHES POSITIONS ACCELERATION. IT WILL GO TO DEFROST AS YOU ACCELERATE, AND GO TO THE FEET AS YOU COME TO A STOP. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WERE UNABLE TO DUPLICATE THE ISSUE. HOWEVER, THAT SYSTEM IS VACUUM ACTUATED. TECHNICIAN CHECKED AND FOUND A VACUUM LEAK GOING TO THE HVAC UNIT. TECHNICIAN RECOMMENDS REPLACING THE VACUUM TANK AND ONE WAY VALVE WITH AFTERMARKET PARTS AND BYPASSING THE FACTORY SYSTEM.	RUSSELL HUDSON	$282.38
Sub-total			$342.37
Shop Supplies			$22.25
Sub-total			$364.62
Tax ($7.25%)			$24.82
Total			$389.44

Payments

Total Payments To Date			$389.44
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap