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Start Date	Description	Technician	Amount
2020-09-08	CUSTOMER STATES, THEY CHANGED THE FLUID IN THE TRANSFER CASE AGAIN AND IT WAS FULL OF METAL DEBRIS. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE PULLED THE TRANSFER CASE APART AND FOUND THE PAD ON THE SHIFT FORK TO BE WORN SLIGHTLY AND APPEARS TO HAVE BEEN HOT. TECHNICIAN NOTES WE BELIEVE THE MAIN SHAFT MAY BE SLIGHTLY TWEAKED. WE WILL UPGRADE THE MAIN SHAFT WITH THE NEW FACTORY STYLE. PLEASE DO THIS UNDER WARRANTY AT NO COST TO THE CUSTOMER.	TYLER SPANGLER	$0.00
2020-09-18	TECHNICIAN RECOMMENDS HAVING THE DRIVE LINE BALANCE CHECKED WHILE IT IS OUT OF THE VEHICLE. PLEASE SUBLET TO SIX STATES. THEY CHECKED THE BALANCE AND FOUND IT TO BE OUT OF BALANCE ON THE SLIP YOKE SIDE. THE CUSTOMER HAS AGREED TO PAY FOR THE RE-BALANCE OF THE DRIVE LINE.	AUSTIN KALLUNKI	$70.00
Sub-total			$70.00
Shop Supplies			$4.55
Sub-total			$74.55
Tax ($7.26%)			$508
Total			$79.63

Payments

Total Payments To Date			$79.63
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap