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Start Date	Description	Technician	Amount
2020-09-09	COURTESY INSPECTION (FREE)	TREY GALE	$0.00
2020-09-11	CUSTOMER STATES, THE DRIVERS DOOR DOESN'T OPEN RANDOMLY. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THE WE INSPECTED THE LATCH AND IT SEEMED TO NOT RELEASE FULLY. WE CAN TRY LUBING THE LATCH OR REPLACE IT WITH A NEW PART. TECHNICIAN RECOMMENDS REPLACING THE LATCH AS A MORE PERMANENT FIX. **THE CUSTOMER WOULD LIKE US TO TRY LUBING THE LATCH FIRST**	TREY GALE	$0.00
2020-09-09	CUSTOMER STATES, THE VEHICLE RUNS ROUGH AT IDLE. THEY BELIEVE IT IS RELATED TO A BAD FUEL INJECTOR. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE STARTED THE VEHICLE AND FOUND THE ROUGH IDLE ISSUE TO BE PRESENT. WE PREFORMED AN INJECTOR BUZZ TEST AND FOUND CYLINDER #7 NOT REACTING TO THE BUZZ TEST. TECHNICIAN THEN CHECKED THE POWER GOING TO THE FICM AND FOUND IT TO BE NORMAL. HOWEVER THE VOLTAGE COMING OUT OF THE FICM WAS LOW. TECHNICIAN RECOMMENDS REPLACING THE FICM AS WELL AS CHECKING THE IPR SCREEN FOR METAL IN THE SYSTEM WHILE IT IS MOSTLY DISASSEMBLED. TECHNICIAN STATES, UPON DISASSEMBLY TO CHECK THE SCREEN FOR THE IPR IT WAS BROKEN OFF AND STUCK INSIDE THE IPR. WE WERE ABLE TO COMPLETELY REMOVE THE IPR AND REMOVE THE SCREEN AT THAT POINT IN WHICH WE FOUND NO METAL IN THE SYSTEM. TECHNICIAN RECOMMENDS REPLACING THE IPR AT THIS TIME DUE TO THE SCREEN BREAKING INSIDE OF IT.	TREY GALE	$1,006.16
2020-09-09	DIESEL - OIL CHANGE FORD POWER STROKE - - OIL CHANGE (LUBE, OIL, AND FILTER) SYNTHETIC BLEND OIL USED AND RECOMMENDED SERVICE INTERVAL OF 5,000 MILES.	TREY GALE	$109.99
2020-09-09	FUEL FILTER REPLACEMENT	TREY GALE	$127.82
2020-09-14	TECHNICIAN NOTES, AFTER REPLACING THE FICM THE VEHICLE STILL HAD A ROUGH IDLE ISSUE PRESENT AND INJECTOR #7 IS STILL FAILING THE BUZZ TEST. WE WERE ABLE TO OHMS CHECK THE WIRING GOING FROM THE FICM TO THE INJECTOR TO VERIFY IT WAS ABLE TO GET POWER. TECHNICIAN RECOMMENDS REPLACING ALL FOUR INJECTORS ON THAT BANK AS PREVENTATIVE MAINTENANCE.	TREY GALE	$1,436.53
Sub-total			$2,680.50
Shop Supplies			$49.11
Sub-total			$2,729.61
Tax ($7.25%)			$194.34
Total			$2,923.95

Payments

Total Payments To Date			$2,923.95
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap