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Start Date	Description	Technician	Amount
2020-09-09	COURTESY INSPECTION (FREE) CUSTOMER STATES, VEHICLE OIL IS LOW, PARK BRAKE DOESN'T SEEM TO BE WORKING PROPERLY, AND CLUTCH IS MAKING A NOISE. PLEASE CHECK AND ADVISE.	TYLER SPANGLER	$0.00
2020-09-10	TECHNICIAN FOUND THERE TO BE A NOISE IN THE CLUTCH AREA THAT CHANGES WHEN THE CLUTCH PEDAL IS DEPRESSED. TECHNICIAN BELIEVES THE NOISE IS COMING FROM THE THROW OUT BEARING AND HAS BEEN TOLD THE CLUTCH IS AN AFTERMARKET DUAL DISC SYSTEM. CUSTOMER REQUESTS THE THROWOUT BEARING BE REPLACED AS THE DEALERSHIP HAS ADVISED. TECHNICIAN RECOMMENDS REMOVE THE TRANSMISSION TO FURTHER INSPECT. THIS PRICE IS AN ESTIMATE FOR ONLY REPLACING THE THROW OUT BEARING. TECHNICIAN NOTES IT MAY BE POSSIBLE THE CLUTCH OR OTHER RELATED PARTS MAY BE WORN OR DAMAGED THAT CAN ONLY BE KNOWN UPON DIS ASSEMBLY. UPON DIS ASSEMBLY TECHNICIAN NOTED THE CLUTCH IS IN FACT A DUAL DISC SET UP, TECHNICIAN NOTED THE THROWOUT BEARING IS DRY AND MAKING NOISE, BUT THE CLUTCH DISCS AND FLYWHEEL SURFACES LOOK TO BE IN GOOD SHAPE. CUSTOMER WAS INFORMED THE NATURE OF THE DUAL DISC DESIGN IS ALSO KNOWN FOR BEING NOISY. TECHNICIAN RE INSTALLED THE CLUTCH WITH A NEW THROWOUT BEARING AND NOTED THERE IS STILL A NOISE PRESENT FROM THE DUAL DISC CLUTCH SET UP.	TYLER SPANGLER	$779.22
2020-09-10	TECHNICIAN NOTES; WIPERS ARE STREAKY, PARK BRAKE IS FUNCTIONING BUT COULD USE ADJUSTMENT, CATALYTIC CONVERTER IS MISSING, CHANGE ENGINE OIL LIGHT IS ON, FRONT BRAKE PADS ARE AT 10/32", REAR BRAKE PADS ARE AT 10/32", REAR SLIP YOKE IS LEAKING, SERPENTINE BELT IS LIGHTLY CRACKING, ENGINE AIR FILTER IS DIRTY, TIRE PRESSURE LIGHT IS ON, RIGHT LICENSE PLATE LIGHT IS OUT, COOLANT IS LEAKING FROM ENGINE OIL COOLER, NOISE PRESENT IN CLUTCH AREA.	TYLER SPANGLER	$0.00
Sub-total			$779.22
Shop Supplies			$49.11
Sub-total			$828.33
Total			$828.33

Payments

Total Payments To Date			$828.33
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap