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Start Date	Description	Technician	Amount
2020-09-10	(2) BATTERY MOTORCRAFT STANDARD REPLACEMENT. OUR BATTERIES HAVE A 36 MONTH PART ONLY WARRANTY FROM THE DATE IT WAS MANUFACTURED	TREY GALE	$302.88
2020-09-10	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WIPER BLADES ARE SLIGHTLY STREAKY, THE TIRES HAVE WEATHER CRACKING AND ARE GETTING LOW ON TREAD (THE FRONT TIRES ARE WORSE THAN THE REAR), THERE IS NO STICKER TO INDICATE WHEN THE OIL CHANGE IS DUE, THE COOLANT LOOKS LIKE IT MAY BE WATERED DOWN, THE BRAKE FLUID IS GETTING DARK, THERE IS A VERY MINOR ENGINE OIL SEEP (NOT FORMING DRIPS), THE AIR FILTER IS FULL OF BUGS AND SHOULD BE REPLACED, THE FRONT AND REAR BRAKE PADS ARE AT 5/32", THE FUEL FILTER IS DUE BY THE MILES UNLESS IT IS UP TO DATE ALREADY, AND THE TRANSFER CASE FLUID IS SLIGHTLY DARK.	TREY GALE	$0.00
2020-09-10	CUSTOMER STATES, THEY WERE DRIVING THE VEHICLE AND HAD MULTIPLE WARNING LIGHTS COMING ON. THEY LOOKED UNDER THE HOOD AND SAW THE ALTERNATOR WAS SMOKING. THEY ALSO SAW DEBRIS THAT LOOKED SIMILAR TO WHEN RATS MAKE A NEST UNDER THE HOOD. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE TESTED THE ALTERNATOR AND FOUND IT WAS SEVERELY OVERCHARGING AND NOT REGULATING THE VOLTAGE. THE RATS NEST FORMING IS LIKELY NOT RELATED. TECHNICIAN RECOMMENDS REPLACING THE ALTERNATOR AND CLEARING OUT THE RATS NEST BEFORE TEST DRIVING THE VEHICLE TO SEE IF THERE IS ANY FURTHER ISSUES.	TREY GALE	$511.99
Sub-total			$814.87
Shop Supplies			$49.11
Sub-total			$863.98
Tax ($7.25%)			$59.08
Total			$923.06

Payments

Total Payments To Date			$923.06
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap