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Start Date	Description	Technician	Amount
2020-09-14	BG - OIL CHANGE - BETTER (INCLUDES BG SYNTHETIC ADDITIVE) RECOMMENDED SERVICE INTERVAL IS 5,000 MILES. PRICE DISPLAYED IS UP TO 5 QUARTS.	TREY GALE	$59.99
2020-09-14	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE WINDSHIELD WIPERS ARE SLIGHTLY STREAKY, THE BRAKE FLUID IS GETTING DARK, THERE IS ENGINE OIL LEAKS AROUND THE FRONT AND REAR OF THE ENGINE THAT ARE WET BUT NOT DRIPPING, THE TUNE UP IS DUE BY THE MILES UNLESS IT IS ALREADY UP TO DATE, THE FRONT BRAKE PADS ARE AT 6/32", AND THE REAR BRAKE SHOES ARE AT 6/32".	TREY GALE	$0.00
2020-09-14	CUSTOMER STATES, THERE IS A MESSAGE ON THE DASH SAYING ENGINE HOT. IT WILL SAY THAT AS SOON AS YOU START THE VEHICLE. WE RECENTLY ADDRESSED THIS SAME ISSUE AND REPLACED THE ENGINE COOLANT TEMPERATURE SENSOR. PLEASE CHECK AND ADVISE. - TECHNICIAN NOTES, WE PULLED THE VEHICLE IN THE SHOP AND MONITORED THE ENGINE TEMPERATURE. IT WAS READING ABOUT 100 DEGREES, WE COMPARED IT TO THE RADIATOR HOSE WITH A THERMOMETER GUN AND FOUND IT TO BE READING ACCURATE. THERE WAS A STORED CODE: P0128 FOR ENGINE COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE. WE PUNCHED THE CODE INTO IDENTIFIX AND FOUND A COMMON ISSUE WITH THE SAME SYMPTOMS AND THE COMMON FIX WAS TO REPLACE THE COOLANT THERMOSTAT IF THE TEMPERATURE GAUGE IS READING NORMAL. AFTER REPLACING THE THERMOSTAT, TECHNICIAN DROVE THE VEHICLE WITH NO FURTHER ISSUE AT THIS TIME.	TREY GALE	$191.25
2020-09-14	TIRES - ROTATE AND CHECK TIRE PRESSURES	TREY GALE	$17.99
Discount (100.00%)			-17.9910.00
Sub-total			$251.24
Shop Supplies			$16.33
Sub-total			$267.57
Tax ($6.76%)			$18.21
Total			$285.78
Total Discount			$17.99

Payments

Total Payments To Date			$285.78
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap