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Start Date	Description	Technician	Amount
2020-10-22	ALIGNMENT - FRONT END	AUSTIN KALLUNKI	$74.99
2020-10-21	CHEVROLET SILVERADO 2500HD FRONT END STEERING STEERING, PLEASE REPLACE THE IDLER ARM AND PITMAN ARM USING PREMIUM TRW PARTS.	TYLER SPANGLER	$626.39
2020-10-12	COURTESY INSPECTION (FREE)	TYLER SPANGLER	$0.00
2020-10-12	CUSTOMER STATES, THERE WAS A FIRE THAT STARED ON THE MATERIAL LINING THE FIREWALL. THEY FOUND A HOLE IN THE DOWN PIPE THAT WE INSTALLED AND BELIEVE THIS MAY HAVE BEEN THE CAUSE OF THE FIRE. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE IS A SECTION OF INSULATION ON THE FIREWALL THAT HAS TORN AND WAS LAYING ON TOP OF THE HEAT SHIELD FOR THE TURBO. THE CUSTOMER SAYS IT WAS LIKE THAT WHEN THEY PICKED IT UP FROM A PREVIOUS REPAIR. TECHNICIAN RECOMMENDS CUTTING OUT THE SECTION THAT IS TORN AND HANGING AND REPLACING IT WITH HEAT TAPE ALONG THAT SECTION OF THE FIRE WALL. WE DIDN'T SEE ANY OTHER LOCATIONS WHERE THE EXHAUST PIPE WOULD BE CONTACTING NEAR THE FIREWALL. HOWEVER WE DID NOTICE ON THE LEFT SIDE UP PIPE THERE IS AN EXHAUST LEAK THAT IS COVERING THE AREA WITH SOOT, AND IS CAUSING A LACK OF POWER ON ACCELERATION. TECHNICIAN RECOMMENDS REPLACING THE LEFT SIDE UP PIPE IN ADDITION. UPON DISASSEMBLY TECHNICIAN FOUND THE RIGHT SIDE UP PIPE TO BE LEAKING AND PUTTING SOOT ONTO THE LEFT SIDE UP PIPE. WE FOUND A CRACK IN THE FLEX PIPE PORTION. PLEASE REPLACE UNDER WARRANTY AT NO COST TO THE CUSTOMER.	TYLER SPANGLER	$0.00
2020-10-22	TECHNICIAN NOTES, THE PCV CROSSOVER TUBE IS HAS A SPLIT NEAR THE MIDDLE. TECHNICIAN RECOMMENDS REPLACING THE TUBE AT THE TIME OF THE UP PIPE WARRANTY FOR DISCOUNTED LABOR SINCE IT IS TORN APART MOST OF THE WAY.	TYLER SPANGLER	$274.18
2020-10-22	TECHNICIAN NOTES, THE REAR TAIL LIGHTS AND LICENCE PLATE LIGHTS DON'T WORK. THE CUSTOMER BELIEVES THIS IS A GROUNDING ISSUE. PLEASE CHECK AND ADVISE.	TYLER SPANGLER	$159.39
Sub-total			$1,134.95
Shop Supplies			$49.11
Sub-total			$1,184.06
Tax ($7.25%)			$82.28
Total			$1,266.34

Payments

Total Payments To Date			$1,266.34
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap