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Start Date	Description	Technician	Amount
2020-10-26	COURTESY INSPECTION (FREE) - TECHNICIAN NOTES, THE TIRES ARE MISMATCHED (3 OF THE 4 ARE AT LOWER TREAD DEPTHS), THERE IS AN EXHAUST LEAK AT THE MUFFLER, THE OIL CHANGE IS DUE IN 400 MILES, THE POWER STEERING FLUID IS DARK AND DUE FOR SERVICE, AND THE THIRD BRAKE LIGHT BULB IS BURNT OUT.	LUKE HARRISON	$0.00
2020-10-26	CUSTOMER STATES, THE VEHICLE RUNS ROUGH AT AN IDLE AND THE CHECK ENGINE LIGHT FLASHES. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, THERE WAS CODES STORED FOR MISFIRING ON CYLINDERS 1,2 AND 4. THERE WAS ALSO CURRENT CODES FOR BOTH OF THE CATALYTIC CONVERTERS (P0420 & P0430) WE MONITORED ACTIVE MISFIRES AND FOUND THE ONLY CYLINDER CURRENTLY MISFIRING WAS ON CYLINDER #1. WE INSPECTED THE SPARK PLUGS ON ALL FOUR CYLINDERS AND THE SPARK PLUGS LOOKED NEWER AS IF THEY HAVE BEEN REPLACED AT ONE POINT. WE SWAPPED THE IGNITION COIL FROM CYLINDER #1 TO CYLINDER #2 AND THE MISFIRE FOLLOWED. IT IS POSSIBLE WE WILL HAVE OTHER MISFIRE CODES RETURN AS WELL. TECHNICAN RECOMMENDS REPLACING THE IGNITION COIL ON CYLINDER #1, AND RECHECKNG TO SEE IF WE HAVE ANY OF THE OTHER MISFIRES RETURN. THERE WAS ALSO OIL IN THE SPARK PLUG TUBE HOLE FROM A VALVE COVER GASKET ISSUE. TECHNICIAN RECOMMENDS REPLACING THE VALVE COVER GASKET AS WELL SO IT DOESN'T CAUSE ANY ISSUES WITH THE NEW IGNITION COIL. TECHNICIAN ALSO RECOMMENDS ATTEMPTING TO CLEAN OUT THE CATALYTIC CONVERTERS, AND USING A FUEL ADDITIVE IN ADDITION. **IT IS ALSO A GOOD IDEA TO MAKE SURE THE TUNE UP IS UP TO DATE WITH ALL NEW SPARK PLUGS, PCV VALVE AND IGNITION COIL BOOTS. UNLESS THE TUNE UP IS ALREADY UP TO DATE**	LUKE HARRISON	$427.38
Sub-total			$427.38
Shop Supplies			$27.78
Sub-total			$455.16
Tax ($7.25%)			$30.98
Total			$486.14

Payments

Total Payments To Date			$486.14
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap