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Start Date	Description	Technician	Amount
2020-10-29	CUSTOMER STATES, THE HEATER DOESN'T WORK. PLEASE CHECK AND ADVISE. TECHNICIAN NOTES, WE WENT TO CHECK FLOW THROUGH THE HEATER CORE AND FOUND WHEN WE DISCONNECTED THE LINE THAT THERE WAS A PIECE OF PLASTIC STUCK IN THE HEATER CONTROL VALVE THAT WASN'T ALLOWING IT TO FLOW TO THE HEATER. WHILE IT WAS DISCONNECTED WE CHECKED TO ENSURE THE HEATER CORE DID INFACT FLOW. IT WAS SLIGHLY RESTRICTED AT FIRST, WE PUSHED AIR THROUGH THE SYSTEM AND IT SEEMED TO FLOW NORMAL AFTERWARDS. TECHNICIAN REASSEMBLED THE LINES AND THE HEATER CONTROL VALVE TO FIND THAT THE HEATER IS IN FULL WORKING CONDITION NOW. UPON FURTHER INPECTION, TECHNICIAN FOUND THE RADIATOR CAP TO BE BROKEN. AND THE PIECE OF PLASTIC WE FOUND STUCK IN THE HEATER CONTROL VALVE WAS BROKEN OFF OF THE RADIATOR CAP. TECHNICIAN RECOMMENDS INSTALLING A NEW RADIATOR CAP AS WELL.	RUSSELL HUDSON	$205.48
Sub-total			$205.48
Shop Supplies			$13.36
Sub-total			$218.84
Tax ($7.25%)			$14.90
Total			$233.74

Payments

Total Payments To Date			$233.74
Balance Remaining			$0.00

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KPI's

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KPI	Target	Actual	Gap